Process Improvement Specialist
7 months ago
This role involves significant travel, with 3-4 days weekly in stores, including some overnight stays.
**Process Improvement Specialist, Key Accountabilities**:
- Leads implementation of new initiatives to ensure successful deployment. Analyzes results and makes corrections as needed.
- Gathers feedback from various stakeholders that leads to reinforcement or change of policies and procedures in the GT system.
- Ensures the appropriate level of support is provided in the Training and development of Operational positions in store and for the Talent Development Program.
- Coordinates and ensures appropriate support for all operational tasks and processes for new stores and renovations.
- Analyzes and makes recommendations for operational tactics (e.g., Tobacco shrink, etc.).
- Be a Giant Tiger advocate and community leader.
**Process Improvement Specialist, Required Knowledge and Skills**:
- Minimum High School Diploma.
- Relevant work experience and knowledge of retail business processes.
- Working knowledge of Microsoft Office suite (MS Excel, Outlook, PowerPoint).
- Ability to prioritize tasks and work independently.
- High attention to detail, excellent organizational skills, strong analytical and trouble-shooting skills.
- Ability to communicate virtually on a regular basis, and participate in calls via MS Teams.
- Excellent communication and presentation skills.
- Bilingual (expert level English and French).
- Willingness and ability to travel 60-80% of the time, including some overnight stays.
- Valid driver's license and personal vehicle.
Giant Tiger is an equal opportunity employer and is committed to fair employment practices.
During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- Do you speak expert-level English and French? (Must be answered)
- What are your salary expectations? (Must be answered)
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Laval, QC H7V 2V6
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