Educator/key Holder

3 weeks ago

North York, Canada Purple Moose Cannabis Full time

About Us

Purple Moose Cannabis was the first cannabis retailer to open in Oshawa, Ontario. Since opening in 2019, the company has continued to expand and opened additional stores in Toronto and in North York.

Known as an employer of choice, Purple Moose Cannabis offers a friendly, fun-filled and professional workplace where employees are appreciated and their ideas are welcomed. Employees receive above average wages, a benefit assistance program, as well as product discounts. Purple Moose Cannabis also offers ongoing development to all staff and importantly, an opportunity for you to personally grow as a cannabis professional.

The Education Specialist is responsible for creating meaningful interactions with customers and intentionally educating on the Purple Moose Cannabis brand and product. You are passionate about cannabis and customer service. You are part of a new lifestyle brand and are committed to sharing its core values with customers.

**Responsibilities**:

- Create intentional experiences for Purple Moose Cannabis customers by building authentic relationships and appropriately determining needs.
- Successfully drive sales by educating on the Purple Moose Cannabis brand and products
- Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations.
- Successfully achieve sales goals and business metrics
- Seek opportunities to contribute to and improve business results on a daily basis.
- Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales.
- Support with completing all tasks and duties within the store architecture, as assigned.
- Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
- Ensure you are aware of all company communication, rollouts, directives, and procedures.
- Abide by all company policies and programs, ensuring compliance.
- Adhere to all legislative requirements of cannabis retailers, including federal, provincial, and municipal legislation.
- Complete tasks as assigned by the Store Manager and Key Leads.
- Responsible for opening and closing as required

***:
**Requirements**:

- Minimum 1-3 years retail experience
- Resourceful, creative, and solution-oriented
- Ability to prioritize and organize
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
- Ability to manage competing priorities in a fast-paced environment
- Strong verbal and written communication skills and excellent organizational skills
- You are passionate about cannabis and are excited to bring it to market for recreational purposes
- You are open to feedback and coaching
- You demonstrate high levels of integrity and personal responsibility
- You are trustworthy and customer-oriented
- Minimum age 19 years of age as specified by the provincial government
- Able to lift boxes 5-30 lbs
- Must be flexible with hours of work and be comfortable with ever changing duties
- Can Sell certification required
- Criminal Background check required

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