Hygiene Coordinator

3 weeks ago


Ottawa, Canada Blue Heron Dental Group Full time

**Duties**:

- Monitor patient flow and manage the hygiene schedule to maximize efficiency
- Assist with insurance predeterminations and breakdowns
- Collaborate with other departments to ensure seamless coordination of patient
care
- Maintain accurate patient records and documentation
- Coordinate and schedule patient appointments for dental cleanings and
treatments
- Manage the daily appointment schedule and hygiene recall list by booking
patients who are overdue in treatment, booking follow-up appointments
- Recall management to increase the number of patients coming in regularly for
recalls
- Following up with patients to book treatments
- Answer phone calls and schedule
appointments for patients
- Verify insurance coverage and assist with insurance claims
- Collect and process payments from patients
- Assist with administrative tasks

**Skills**:

- Experience working with Abeldent software or similar practice management systems
- Excellent customer service skills with the ability to communicate effectively with
patients of all ages
- Proficiency in medical terminology related to dentistry
- Detail-oriented with strong organizational and multitasking abilities
- Ability to work well under pressure in a fast-paced environment
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Experience with front desk operations, including managing phone systems and
scheduling appointments
- Attention to detail and strong organizational skills

If you are a dedicated professional who is passionate about providing exceptional dental care, we would love to hear from you. This is an excellent opportunity to join a dynamic team and make a positive impact on the oral health of our patients.

Please note that this is not an entry-level position. Prior experience in a dental office or similar setting is required.

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$24.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Dental receptionist: 1 year (required)

Work Location: In person

Expected start date: 2024-04-02



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