Full Time Surveillance Supervisor-moh

1 month ago


Milton, Canada Great Canadian Full time

**Position Summary**
Under the general direction of the Manager, Surveillance, this position is responsible for monitoring the day-to-day activities of Surveillance Officers at the site level as well as monitoring interior and exterior areas of a property by closed circuit television cameras. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

**Key Accountabilities
- Monitors Surveillance Operators; verifies timesheets; provides input for performance evaluations
- Monitors, documents and reports violations, large cash/cash equivalent transactions, excluded and self-excluded guests and unauthorized access
- Maintains logs; prepares daily reports; stores records securely for evidence purposes
- Monitors, documents and reports on the condition of surveillance facilities and equipment; performs preventative maintenance on equipment as required
- Trains new team members
- Communicates effectively with all appropriate operational departments
- Builds strong working relationships with guests and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Manages other incentives as required

**Education and Qualifications**
- High School Diploma
- Post secondary education in criminology or a suitable combination of education and experience an asset
- Minimum 2 years of surveillance or security experience; minimum 1 year of supervisory experience; gaming experience preferred
- Responsible liquor service and Food Safety Certification
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication



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