Veteran Care Coordinator
2 months ago
Job Title: Veteran Care Coordinator
Reports To: Senior Manager, Strategic Partnerships
Summary:
The Veteran Care Coordinator is responsible for providing an outstanding patient experience and high quality patient care. The Veteran Care Coordinator supports and meets the needs of the relevant veteran patient population. Communication and collaboration with patients, Apollo staff, and our allied healthcare partner (The Veteran Farmer) are core expectations of this role.
Essential Responsibilities:
- Liaise with Allied Healthcare partner (The Veteran Farmer)
- Ensure clinic days are organized: i.e. cross check patient files, complete medical history, index all forms into EMR, ensure healthcare practitioners are notified of any important
details, and be available for questions/issues etc.
- Facilitate coverage for patients '“ i.e. submit registration and supporting documents to Licensed Producer(s), diligent follow up to ensure interim coverage eligibility, submit
required documents to Medavie Blue Cross/Veterans Affairs Canada, arrange for vaporizer coverage when applicable
- Address all patient and allied healthcare partners concerns and questions in a timely fashion
- Support the development and implementation of quality improvement processes, including metrics and performance indicators
- Facilitate patient requests (Licensed Producer changes and/or splits, follow up with Medavie Blue Cross/Veterans Affairs Canada)
- Organize and facilitate clinic days with nurse practitioners and specialist physicians
- Work with specialists to draft/submit Specialist Letters
- Follow up with patients after their appointments (ensure prescription dosages are sufficient, documents are correctly actioned, follow up appointments are scheduled, etc.)
- Provide enhanced education and support to patients as required
- Ensure and track that patients are successfully managing their medication through monthly contact
- Track relevant expiration dates and avoid prescription expirations
- Collaboration with Apollo staff to provide patients with a best-in-class patient experience
- Tracking of relevant metrics and management of various tracking documents
- Identify trends, issues and challenges requiring change in practice patterns or processes
- Ensure professional approach to care at all times while recognizing the unique contribution of each team member
- Contribute to the organization and implementation of Apollo's mission, vision, values and strategic plans
- Other tasks as assigned
**Requirements**:
- Exceptional attention to detail and strong organizational skills
- Comfortable educating patients on medical cannabis strains, modalities, titration, etc.
- Ability to troubleshoot in a fast-paced environment
- Ability to identify and balance priority tasks, excellent time management
- Knowledge of pharmacology and medical terminology is an asset
- Knowledge of EMR, Microsoft 365, Google Suite, etc
- Comfortable working as part of a team and able to work independently
- Strong interpersonal, communication, and organizational skills; ability to work cross-functionally and collaborate
- Flexible, compassionate, empathetic and patient-centric approach
- Proficient in English (French is an asset) with outstanding written and verbal communication skills
- Strong working knowledge of Licensed Producers, available medication is an asset
-
Veteran Care Coordinator
4 weeks ago
Elmsdale, Nova Scotia, Canada Canopy Growth Full timeJob Title: Veteran Care CoordinatorAt Canopy Growth, we are committed to providing exceptional patient care experiences. As a Veteran Care Coordinator, you will play a vital role in ensuring that our patients receive the best possible care.Key Responsibilities:Liaise with Allied Healthcare partners to ensure seamless patient care.Coordinate clinic days,...
-
Veteran Care Coordinator
4 weeks ago
Elmsdale, Nova Scotia, Canada Canopy Growth Full timeJob Title: Veteran Care CoordinatorAt Canopy Growth, we are committed to providing exceptional patient care experiences. As a Veteran Care Coordinator, you will play a vital role in ensuring that our patients receive the best possible care.Key Responsibilities:Liaise with Allied Healthcare partners to ensure seamless patient care.Coordinate clinic days,...
-
Veteran Care Coordinator
1 month ago
Elmsdale, Nova Scotia, Canada Canopy Growth Full timeJob Title: Veteran Care CoordinatorAt Canopy Growth, we are committed to providing exceptional patient care experiences. As a Veteran Care Coordinator, you will play a vital role in ensuring that our patients receive the best possible care.Key Responsibilities:Liaise with Allied Healthcare partners to ensure seamless patient care.Coordinate clinic days,...
-
Veteran Care Coordinator
4 weeks ago
Elmsdale, Nova Scotia, Canada Canopy Growth Full timeJob Title: Veteran Care CoordinatorAt Canopy Growth, we are committed to providing exceptional patient care experiences. As a Veteran Care Coordinator, you will play a vital role in ensuring that our patients receive the best possible care.Key Responsibilities:Liaise with Allied Healthcare partners to ensure seamless patient care.Coordinate clinic days,...
-
Veteran Care Coordinator
4 weeks ago
Elmsdale, Nova Scotia, Canada Canopy Growth Full timeJob Title: Veteran Care CoordinatorAt Canopy Growth, we are committed to providing exceptional patient care experiences. As a Veteran Care Coordinator, you will play a vital role in ensuring that our patients receive the best possible care.Key Responsibilities:Liaise with Allied Healthcare partners to ensure seamless patient care.Coordinate clinic days,...
-
Veteran Care Coordinator
2 months ago
Elmsdale, Canada Canopy Growth Corporation Full timeApollo Applied Research is a virtual medical clinic offering its patients an accessible path to medical cannabis treatment. We offer effective treatments for many chronic health conditions such as pain, anxiety, sleep disorders, PTSD and more through an evidence-based approach to empower our patients to take control of their overall health. We have a team of...
-
Veteran Care Coordinator
2 months ago
Elmsdale, Canada Canopy Growth Full timeThe Opportunity : Providing a best-in-class patient care experience is the foundation of Apollo Cannabis Clinics. As a Veteran Care Coordinator, your role involves answering inbound calls, completing administrative tasks, data entry, letter writing, and providing our patients with excellent care. A key component of the role is ensuring that patient...
-
Veteran Care Coordinator
2 weeks ago
Elmsdale, Nova Scotia, Canada Canopy Growth Full timeThe RoleAt Canopy Growth, we are committed to providing exceptional patient care experiences. As a Veteran Care Coordinator, you will play a critical role in ensuring that our patients receive the best possible care. Your responsibilities will include answering inbound calls, completing administrative tasks, data entry, letter writing, and providing our...
-
Veteran Care Coordinator
3 weeks ago
Elmsdale, Nova Scotia, Canada Canopy Growth Full timeThe OpportunityAt Canopy Growth, we are committed to providing exceptional patient care experiences. As a Veteran Care Coordinator, you will play a critical role in ensuring our patients receive the best possible care. Your responsibilities will include answering inbound calls, completing administrative tasks, data entry, letter writing, and providing our...
-
Medical Office Assistant
2 months ago
Elmsdale, Canada The Veteran Farmer Inc Full timeDo you have experience in the medical field? Are you looking for your next exciting opportunity working with a well-established company? The Veteran Farmer is hiring full time office support staff for our new Nova Scotia office. Reception duties, receiving and processing patient referrals, organizing and scheduling patient appointments, file maintenance,...
-
Continuing Care Coordinator
5 months ago
Elmsdale, Canada Nova Scotia Health Authority Full time**Req ID**:170154** **Company: Nova Scotia Health** **Location**:Northern** Zone, **Lloyd E. Matheson Centre** **Department**:CC Continuing Care Coordination CEH** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** **Status: NSGEU** **Healthcare** Position** **Posting Closing Date**:12-Dec-23** Nova Scotia Health is the...
-
Ccr-care Coordinator
5 months ago
Elmsdale, Canada Lifemark Health Group Full time**Customer Service Representative** **Lifemark Physiotherapy Elmsdale** **Location**: 32 Park Rd - Unit 4**Employment Status**: Permanent Part-Time**Schedule**: Monday - Friday - Varied ScheduleAre you ready to be part of a dynamic team of industry experts and make your mark as one of the best in the field, upholding exceptional standards of work and...
-
CCR-Care Coordinator
5 months ago
Elmsdale, Canada Lifemark Full timeCustomer Service Representative Lifemark Physiotherapy Elmsdale Location : 32 Park Rd - Unit 4 Employment Status: Permanent Part-Time Schedule: Monday – Friday – Varied Schedule Are you ready to be part of a dynamic team of industry experts and make your mark as one of the best in the field, upholding exceptional standards of work...
-
Warehouse and Logistics Coordinator
5 months ago
Elmsdale, Canada Good Robot Brewing Company Full time**ABOUT GOOD ROBOT** Good Robot was founded by three friends who quit their careers to live and work together as they did in school. We celebrate camaraderie which is at the heart of everything we do. And, like the founders, we are misfits - each of us is an individual bringing something unique to the table, seeking to join and foster a community in which...
-
Physiotherapy Clinic Coordinator
3 weeks ago
Elmsdale, Nova Scotia, Canada pt Health Full timeCustomer Service Representative - PhysiotherapyWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative in our Physiotherapy clinic. As a key member of our team, you will be responsible for providing exceptional customer service to our patients and visitors, ensuring a positive and welcoming...
-
Client Service Administrator- Elmsdale
2 weeks ago
Elmsdale, Canada hearinglife_Canada Full time**Client Services Administrator**: Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centred care? If you are passionate about utilizing your skills to change client’s lives - then we...
-
Asphalt Superintendent
5 months ago
Elmsdale, Canada Basin Contracting Full timeBasin Contracting Limited, based in Elmsdale, is an established company servicing the road building and heavy construction industry. We have 38 years experience providing quality products and services to government and private customers throughout Nova Scotia. - Supervision of construction crews - Coordination with Supervisors for scheduling, equipment and...
-
Office Administrator
5 months ago
Elmsdale, Canada Elmsdale Dental Clinic Full timeThe Office Administrator will play a vital role in ensuring the smooth operation of our office. As the first point of contact for visitors, you will provide a warm welcome and assist with their needs. Your primary responsibility is for all front office related functions,Including, but not limited to: answering all calls in a professional manner, screen all...
-
Community Home Visitor
1 month ago
Elmsdale, Canada Nova Scotia Health Authority Full time**Req ID**:184697** **Location**:Northern** Zone, **Lloyd E. Matheson Centre** **Department**:PH EY Enhanced Home Visit NZ** **Type of Employment**:Temporary** **Hourly FT long-assignment** (**100%**) x **1** **Healthcare** P**osition** **Posting Closing Date**:11-Oct-24** Nova Scotia Health is the largest provider of health services in Nova Scotia, with...
-
Community Home Visitor
4 months ago
Elmsdale, Canada Nova Scotia Health Authority Full time**Req ID: 173178** **Company: Nova Scotia Health** **Location: Northern Zone, Lloyd E. Matheson Centre, Elmsdale** **Department: PH EHV STRAT-PH ENHANCED CAPACITY-CNS** **Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)** **Status: NSGEU** **Healthcare Position** **Posting Closing Date: 28-Feb-24** Nova Scotia Health is the largest...