Dental Receptionist/ Administrator

2 months ago


Markham, Canada Eastvale Dentistry Full time

At Eastvale Dentistry we pride ourselves in the experience we give our clients. We are looking to hire a Dental Receptionist who has outstanding communication skills and can build & maintain long-term relationships with patients to make them feel welcomed & valued. Computer literacy is MANDATORY, as we operate digitally. The incumbent will need to have a good understanding of insurance plans, and a high level of confidence in making calls and scheduling appointments. We are looking for that individual who shares our practice vision and supports it through proactive learning and growth.

**Duties/Responsibilities**:

- Greeting and screening patients in a warm and welcoming manner
- Answering inquiries & phone calls
- Conducting recall audits and scheduling patients for hygienist and dentists
- Scheduling & confirming appointments and managing cancellations
- Obtaining insurance breakdowns
- Making sure waiting room and reception area is clean and tidy
- Maintaining a positive, empathetic and professional attitude towards patients
- Other general dental administrative work

**Qualifications**

Confident knowledge of Dentrix software

Certification in office administration, medical administration, or related fields is preferable

2-5 years of experience working in a dental office

Sound knowledge of dental terminology

**Other requirements**

Must have excellent command of English (both oral and written)

Dynamic, energetic, and professional personality is key

Strong computer and Microsoft Office Suite skills

Highly organized quick learner with analytical thinking that allows for effective teamwork

Must be able to multi-task, be self-motivated and be able to work independently

Punctual and reliable

**Job Type**: Part-time

Pay: $16.00-$20.00 per hour

Expected hours: 20 - 24 per week

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Morning shift
- On call
- Weekends as needed

**Experience**:

- Dental receptionist: 1 year (required)
- working with Dentrix Dental Management Software: 1 year (required)

**Language**:

- Hindi and Gujarati (required)

Work Location: In person


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