Retail Sales Associate

2 weeks ago


London, Canada Anova: A Future Without Violence Full time

**Purpose and Role of Position**:
The Sales Associate is knowledgeable about clothing brands and able to effectively assist customers. The Sales Associate has a strong focus on retail sales and customer service.

**Job Summary**:
The Sales Associate is responsible for providing support in the receiving, sorting, washing and stocking of quality used clothing. The Sales Associate is able to use their knowledge of clothing brands and fashion trends to provide an enjoyable shopping experience for customers.

**Job Qualifications**:

- A minimum of two years retail experience

Experience with the following:

- greeting and assisting customers
- product knowledge (brands and pricing)
- dealing with customer queries
- flexibility in working hours
- receiving, sorting and preparing of inventory
- cash register operation, provide accurate monetary interactions

**Competencies**:

- Communication
- Product Knowledge
- Customer Focused
- Selling Skills
- Organization

**Responsibilities**:
Responsibility: Customer Service
- Greet customers and provide assistance in finding items with the goal of providing an exemplary shopping experience
- Maintain professionalism in the store
- Deal with customer queries and complaints

Responsibility: Maintain stock, supplies and inventories
- Ensure movement and rotation of good quality used clothing inventory
- Follow safety procedures in receiving, sorting and preparing inventory for sale
- Price items for sale
- Maintain inventory in an orderly and attractive manner to encourage sales

Responsibility: Other Duties
- Continuous learning in the retail field and the area of gender-based violence, violence against women, and data specific to Anova
- Make ongoing recommendations for improvement
- Participate in staff meetings and appropriate Anova training events
- Commitment for Health and Safety
- Other duties as assigned

**Job Type**: Casual

**Salary**: $16.55 per hour

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift

Work setting:

- Apparel store

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- retail: 2 years (preferred)
- customer service: 2 years (preferred)

Licence/Certification:

- First Aid Certification (preferred)

Work Location: In person

Application deadline: 2023-03-16



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