Hardware Installation Technician

3 weeks ago


Vancouver, Canada samco Printers Ltd Full time

Education: College/CEGEP
- Experience: 1 year to less than 2 years
- or equivalent experience
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
**Computer and technology knowledge**:

- Information Technology Infrastructure Library (ITIL)
- Networking hardware
- Networking security
- File management software
- Programming languages
- Software development
- Wireless networks
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



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