Temp Provincial Operations Manager, Bcehs

2 weeks ago

Vancouver, Canada PHSA Full time

**Join our team of dedicated leaders, as we strive to be integrated members of the health sector and the communities we serve, as well as international innovators of patient care delivery, quality, and safety.**

Are you an emergency health services leader? Do you have experience in a large, patient care and performance-focused organization with complex service delivery challenges and a unionized workforce? Bring your innovation and strategic thinking to help drive ambitious plans for the way we work with the health sector - and the communities we serve.

BC Emergency Services (BCEHS) is seeking to recruit a manager to help lead within our Provincial Operations Management team.

**What you’ll do**
- Serve as an influential leader and key member of our provincial operations management team.
- Connect with your team, both in the boardroom and in the field.
- Provide strategic and operational leadership in a 24/7 operation.
- Work closely with team members from across the organization and with external stakeholders to identify risks and develop evidence-based solutions.
- Plan, deliver, and evaluate out-of-hospital health services using data to inform intelligent decisions.
- Ensure patient care is efficient, effective and safe.
- Lead, coach and mentor supervisors and front line staff.
- Promote a patient-focused, supportive and respectful culture.
- Foster an environment of continuous learning and innovation.
- Develop, implement, and evaluate solutions to improve services in your area of responsibility, and provincially.
- Monitor the pressures that affect the safe delivery of service and escalate emergency and disaster plans and communicate the data to key stakeholders in writing and verbally
- Activate local BCEHS emergency operation centers (EOC) and provincial BCEHS emergency coordination centers (ECC) and fill the operations role during activations

**What you bring**
- At least five years of progressively more responsible experience in health care, or the delivery of emergency management services or other complex care settings.
- A valid paramedic or other relevant professional license to practice in BC is desirable (or out of province equivalent).
- Valid driver's license
- Proven ability to lead with confidence and ability to reflect on action, using a range of skills to ensure high standards of care are delivered.
- Passion and curiosity as a leader, helping others develop, and a commitment to continuous improvement
- Demonstrated ability to build positive and effective relationships and connections with employees, other leaders, health care partners, our community, and the private sector
- Ability to work in a dynamic environment, moving easily from the front lines to the boardroom
- Flexibility to travel for work when required
- Strong Microsoft Office skills

Core Competencies:

- _Demonstrates Character:_ _Models personal and organizational values, and communicates in an honest and transparent manner
- _Assesses & Evaluates:_ _Measures and evaluates outcomes. Holds self and others accountable for results, and course corrects as appropriate
- _Communicates Effectively:_ _Adjusts style based on audiences and situations, using respectful and open communication
- _Demonstrates Critical Thinking:_ _Using a process-focused approach, identifies root causes rather than focusing on the symptoms
- _Self-Awareness:_ _Understands the impact your attributes and emotions have on performance of self, others, and organization
- _Builds Teams:_ _Fosters environment of cooperation, support and knowledge sharing

Skills & Knowledge:

- Training or education in disaster and emergency planning and response; understanding of the UNDRR Sendia Framework; knowledge of emergency standards such as CSA z1600 and HSO 9002
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Site Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
- Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
- Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**Job Type**:Irregular, FT

**Wage**: $96,429 - $120,537+

**Location**:Vancouver, BC

**Closing date**:April 25, 2023

**Days of Work**: Rotating, 4 days on/ 4 days off, irregularly scheduled

**Requisition # **143998

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