Operations Supervisor, Pharmaceutical Distribution

6 months ago


Edmonton, Canada McKesson Canada Full time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

**Operations Supervisor, Pharmaceutical Distribution Centre**,
**Edmonton**

**Shift**:Day shift - 6am - 2:30pm, Monday-Friday (with flexibility to work afternoon or overnight shifts for coverage purposes)

**Location**:14010 164th Street, Edmonton

**T**
**his career opportunity is full-time/permanent and provides a competitive compensation, 4 weeks vacation (prorated based on start date), flex days (prorated based on start date), group insurance from day of hire, an annual bonus incentive program, plus a great team to work with**
**.**

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you'll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all.

**Job Summary**:
As an Operations Supervisor for McKesson Distribution, you will use your leadership skills to drive a culture of excellence through execution of daily operational plans and strategies. You will lead by allocating resources, disseminating information to teammates, and ensuring compliance with key processes, all while achieving safety, quality, efficiency and financial KPI's.

In this dynamic, fast-paced role you will exercise strategic thinking, effective planning, and utilize your communication skills to motivate and inspire your team, driving a culture of excellence.

Key Leadership competencies for this role include innovative and strategic mindset, the ability to collaborate and leverage appropriate resources, strong decision making and execution capabilities, demonstrated ability to exercise courage and resilience, and the commitment to develop self and others.

**Specific Responsibilities**:

- Execute Quality Assurance programs (GMP, CFIA, etc.)
- Ensure optimum shift productivity through communication and monitoring of KPI targets and results
- Support training and communication of SOPs to relevant employees as required
- Organize staff training and development including equipment operating safety procedures
- Monitor performance and conduct annual performance reviews and/ or performance improvement plans as required
- Confer with management or subordinates to resolve worker problems, complaints and grievances
- Communicate safety policies in accordance with applicable federal safety standards and local laws
- Support special projects and assignments
- Maintains communications with other departments with regard to any problem related to his/her sector
- Maintains excellent working environment focused on teamwork and open communication
- Support and promote engagement through the Employee Opinion Survey results
- Effective interpretation and facilitation of local collective agreement to foster relationship between management and the union
- Coordinate and leverage internal/ external business partners and units to achieve McKesson's vision of Customer First
- Employee Lean Six Sigma methodology to optimize operational processes
- Implement change management strategies and plans that maximize employee adoption and usage and minimize resistance

**Minimum Qualifications**:
**Additional Qualifications**:

- Minimum 3 years' experience in a leadership role; supply chain or distribution experience strongly preferred
- Post secondary education in Business/ Operations Management, Supply chain management or related field preferred
- A combination of education and experience may be considered
- Capitalize on people's abilities - right people in right roles with the right responsibility
- Take the time to mentor and develop staff, demonstrating the commitment to helping people succeed
- Give honest feedback and respectfully challenge others
- Make difficult (sometimes unpop



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