Field Service Rep Ii

3 days ago


Quebec City, Canada Thermo Fisher Scientific Full time

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

**Discover Impactful Work**:
As a Field Service Engineer, your tasks will include delivering and building service excellence over and above our customer expectations.

**A Day in the Life**:

- Repair, install, and maintain a variety of laboratory equipment products including incubators, centrifuges, cold storage (refrigerators and freezers) and other equipment as needed
- Schedules and completes detailed preventative maintenance service to assure peak uptime of customer equipment
- Understand customers’ needs to best promote service contracts, services, and new equipment.
- Managing expenses and spare part's inventory in a timely and accurate manner
- Document daily service actions through the company work order database
- Maintains courteous, and knowledgeable communication with customer to ensure alignment of all aspects of the service event (status, cost, scheduling, etc.) (add reference to scheduling autonomy)
- Accept training on various equipment and product lines to provide stellar service to our customers.
- Work well with numerous manufacturers for day to day warranty related instrument service

**Keys to Success**:
**Education**:

- Post-secondary school diploma in electronics or similar military certification preferred

**Experience**:

- 2 years of proven experience. On the job experience and training may be accepted in lieu of these requirements
- Advanced knowledge working with basic test equipment such as DMM, tachometer, temperature devices, etc.
- Demonstrated proficiency in (similar lab equipment) multiple vendor product lines with mínimal direction
- Previous Field Experience preferred, supplemented with training courses
- Strong electronic/electrical and mechanical background preferred, refrigeration experience a plus

**Knowledge, Skills, Abilities**
- Requires proof of Covid-19 vaccination
- Proven track record to mentor and train other engineers with difficult service calls that require technical expertise
- Strong customer service skills
- Strong interpersonal skills
- Ability to operate computers, smartphones and related software efficiently
- Ability to work independently diagnosing and troubleshooting with schematics, diagrams, service manuals and other technical documentation
- Ability to focus on customers and ensure join forces across Research Safety Division Field Team (regional/national) if support is needed
- Must be fluently bilingual in French

**Work Environment**
- Ability to lift 50 lbs with assistance, and carry 25-30 Lbs. continuously throughout the day
- Must follow protocol of customers' clean room environments and wear appropriate Personal Protective attire as needed
- Ability to drive frequently within territory and travel overnight as needed
- Must have a valid driver’s license and a safe driving record
- Ability to travel internationally for training, as the need arises (passport or appropriate work visa)

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, tackle sophisticated scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.


  • Commercial Rep

    2 months ago


    Quebec, Canada Commercial rep Full time

    The position of executive representative in a confidential international project whose aim is to market a technique and technology to just a hundred or so customers. Mainly in Europe. Please read the following criteria carefully. The representative must have experience in the field of luxury brands. Cars, clothing, jewelry and more The person must be...

  • Field Technician

    7 months ago


    Quebec City, Canada Field Tech Solutions Full time

    Field Tech Solutions, a leading provider of contract services in the telecommunications sector, is actively seeking dedicated cable and fiber technicians to join our esteemed team. We have openings available in various provinces, offering ample opportunities for growth and development. If you are eager to make a meaningful contribution to our team, we will...

  • Customer Service Rep

    4 months ago


    Quebec City, Canada Linde plc Full time

    **Customer Service Rep (Full-Time) - Quebec City,QC** - 24001709 Linde is a leading global industrial gases and engineering company with 2022 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to...

  • Regional Account Rep

    4 months ago


    Quebec City, Canada Rogers Communications Full time

    At Rogers, we put our customers first in everything we do! Our Field Operations team provides top-notch service, connecting communities across Canada. We're seeking individuals who are passionate about technology, thrive in dynamic environments, and are ready to make a meaningful impact in the telecommunications industry. If you're ready to take on an...

  • Field Sales Intern

    2 weeks ago


    Quebec City, Canada Graco Full time

    Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle,...

  • Field Sales Manager

    3 months ago


    Quebec City, Canada OSL Retail Services Inc Full time

    Overview: It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is...

  • Field Sales Manager

    4 weeks ago


    Quebec City, Canada OSL Retail Services Inc Full time

    Aperçu: It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is...

  • Field Sales Manager

    6 months ago


    Quebec City, Canada OSL Retail Services Inc Full time

    Overview: It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is...


  • Quebec City, Canada UCM Service Full time

    Responsibilities Maintenance, machine repairing, parts replacements, report to the service coordinator. **Qualifications**: Experience in Packaging and processing equipment. VFFS, Rotary machines, Fillers, Screws, Filling machines, Horizontal machines for pouchs **Job Type**: Casual Pay: $65.00-$100.00 per hour **Experience**: - Manufacturing: 1 year...


  • Quebec City, Canada BDS Connected Solutions, LLC. Full time

    At a Glance: Do you enjoy influencing others on how they experience the world around them? As a Weekend Meta Sales Rep, you will represent Meta at your locally assigned retail location(s) to create a best-in-class in-store experience through immersive hands-on demonstrations of our client’s AR/VR products. You will educate customers, drive sales, and...

  • Field Sales Manager

    6 months ago


    Quebec City, Canada OSL Retail Services Inc Full time

    Overview: It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is...

  • Account Manager

    2 days ago


    Quebec City, Canada BuildingPoint Canada Full time

    Who we are? Helps the building construction industry leverage constructible data, modeling, and real-time collaboration with software, field solutions and professional services. Position Summary Are you service-orientated? Do you feel satisfied when you’ve shared your experience or challenges to help others solve their workflow problems? If that’s you -...


  • Quebec City, Canada NCR Atleos Full time

    À propos de NCR Atleos NCR Atleos, dont le siège est à Atlanta, est un leader dans l'élargissement de l'accès financier. Nos 20 000 employés dévoués optimisent la succursale, améliorent l’efficacité opérationnelle et maximisent la disponibilité en libre-service pour les institutions financières et les détaillants du monde entier. Fonction:...

  • Customer Service

    7 months ago


    Quebec City, Canada Driven Brands Full time

    Company:Driven Brands PH Vitres d’Autos laisse sa marque dans le domaine de la vente, la distribution et l’installation de vitres automobiles depuis plus de 50 ans déjà! PH Vitres d’Autos comprend quatre divisions incluant des entrepôts en Ontario (Nationwide AutoGlass), au Québec (PH Vitres d’Autos) et dans les Maritimes (Atlantic Windshield...


  • Quebec City, Canada Integra LifeSciences Full time

    Changing lives. Building Careers. Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes. - The Field Service...


  • Quebec City, Canada Tomra Full time

    **Company Description** TOMRA Food is a multi-national organization and a leading provider of sensor based sorting and processing technology for the fresh and processed food industries. Developing state-of-the-art technologies, optimizing customers' production flow, and helping to deliver consistent high quality output have been our strengths for more than...


  • Quebec City, Canada Rotork Controls Inc Full time

    **Position Summary** This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products. **The Opportunity** Reporting to the Service Manager, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective...

  • Deskside Support L1

    4 months ago


    Quebec City, Canada Field Tech Service Limited Full time

    We are Know anyone who might be interested? We have full-time IT - L1 Deskside support opportunities available in Quebec City office. If you're not currently looking for a change, please Like, Comment, or Share to help spread the word. Immediate joiner are warmly welcome **Job Type**: Freelance Pay: $3,000.00-$3,500.00 per month Application deadline:...


  • Quebec City, Canada Kodak Full time

    The Field Service Technician is responsible for the installation of hardware, software and networking products and configurations at customer sites, as well as for diagnosing and optimizing product performance. Ensures customer satisfaction by advising customers on preventive maintenance, value of Equipment Maintenance Agreements (EMA), support services,...

  • Cra Ii

    2 days ago


    Quebec City, Canada Syneos Health Clinical Full time

    **Description** **Clinical Research Associate II** Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help...