Technical Services Specialist

6 months ago

Toronto, Canada Precision Content Authoring Solutions, Inc. Full time

Overview

We are seeking a talented Technical Services Support professional to join our team remotely. As a Technical Services Support, you will play a crucial role in providing IT support, assisting with DevOps tasks, and contributing to our IT infrastructure's efficiency and security.

Your day-to-day
- Responding to tickets and support requests, providing timely and effective solutions.
- Troubleshooting end-user issues and resolving technical problems.
- Configuring laptops and facilitating new user onboarding.
- Supporting the development team with DevOps tasks, including CI/CD pipeline development and automation.
- Administering cloud-based IT services such as ClickUp, Timely, Code2, and Azure.
- Managing asset tracking and license management.
- Creating and reviewing IT policies, ensuring compliance with industry standards.
- Managing backup systems and virtualization through Proxmox.

You must have:

- At least 1 year of related experience
- A High school diploma or equivalent
- Strong knowledge of Windows system administration
- Basic programming or scripting skills
- Strong Oral and written English skills
- Eligibility to work in Canada

It is nicer if you have:

- Experience creating or working with IT security policies
- College or university degree in computer science or related field
- Knowledge of programming bash scripts, batch files, and PowerShell
- Experience with database systems.
- Experience with XML
- Experience with Component Content Management Systems
- Experience with version control, e.g. Git
- Knowledge of M365 (Entra ID, Intune, Exchange)
- Familiarity with Cyber security frameworks
- Understanding of VLAN/Subnetting/Networking

You will Excel in this role if:

- Strong customer service skills.
- Strong presentation skills.
- You're a self-starter who can get it done.
- You are passionate about IT and enjoy problem-solving skills with software systems.
- You are a self-learner.

What makes this role interesting for you?
- Opportunity to learn about IT, Windows system management, M365, Linux system management, virtualization systems, and cybersecurity.
- You may also learn about Tridion or Adobe Experience Manager and other CCMS systems.

Why Precision Content?
- A flexible work environment.
- Competitive pay and benefits
- Group benefits plan for health, dental, and vision - we've got you covered
- Dedication to work-life balance while building a team of A-players
- A positive work environment and evolving work culture, which celebrates its people’s success.
- Three weeks of vacation time to promote work-life balance and rejuvenation.
- Paid sick time and COVID-related leave to support employee health and well-being.

About Precision Content

Precision Content Authoring Solutions Inc. is a full-service solution provider to medium
- and large-scale organizations around the globe seeking help to better understand and solve their content challenges. We help make information easier to use, more adaptable, and more flexible so everyone can find answers to important questions. Our core services involve designing and implementing innovative, scalable, and sustainable solutions for authoring, managing, and publishing high-value content.

Our award-winning team of technical communicators, information architects, developers, and partners work with our clients to construct scalable, standards-based solutions for omnichannel delivery. We work closely to transform their unstructured content into highly usable intelligent content for substantially improved future-enabling, accessibility, and multi-channel publishing capabilities. Our trainers teach everything our clients need to know to ensure a successful and sustainable hand-off.

We are a Certified Great Place to Work® who strongly believes in investing in talent to ensure a culture of excellence and mutual growth.

  • Technical Tester and Automation Specialist

    3 weeks ago

    Old Toronto, Canada Global Technical Talent Full time

    Job Title: Technical Tester and Automation SpecialistLocation: Toronto, ONDuration: 12-month ContractWork Type: HybridPay Range: C$85 - C$90/HrAbout the Role:We're seeking a skilled technical tester and automation specialist to join our team in Toronto. You'll play a crucial role in ensuring the quality and reliability of our critical Liquidity risk...

  • Junior/intermediate Technical Support Specialist

    6 months ago

    Toronto, Canada GAM Technical Services Full time

    Who Is GAM Tech?_ If you’re looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you’re looking for! We’re a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic and healthy work...

  • Technical Systems Infrastructure Specialist

    4 days ago

    Toronto, Canada Encore Technical Solutions Inc. Full time

    Job Summary">We are seeking a highly skilled Technical Systems Infrastructure Specialist to join our team at Encore Technical Solutions Inc.About the Role">This is a full-time permanent position based in Toronto, ON (Downtown) with hybrid work arrangements requiring 2 days per week in-office presence.Key Responsibilities:">Design and implement core...

  • Junior/intermediate Technical Support Specialist

    7 months ago

    Toronto, Canada GAM Technical Services Full time

    Who Is GAM Tech?_ If you’re looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you’re looking for! We’re a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic and healthy work...

  • Junior/intermediate Technical Support Specialist

    7 months ago

    Toronto, Canada GAM Technical Services Full time

    Salary: - Who Is GAM Tech?_ If you're looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you're looking for! We're a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic and healthy...

  • Bpv Junior Technical Specialist

    7 months ago

    Toronto, Canada Technical Standards & Safety Authority Full time

    **About Us**: Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, the TSSA is a self-funded, not-for-profit organization that employs approximately 400 staff across Ontario. The roles within the TSSA are as diverse as the Province we...

  • Technical Services Specialist

    6 days ago

    Old Toronto, Canada INFINITE BLU POOL SERVICES LLC Full time

    At INFINITE BLU POOL SERVICES LLC, we're committed to delivering exceptional customer experiences through our innovative and engaging solutions for fitness, sport, and health. As a Technical Services Specialist, you'll be at the forefront of this mission, ensuring that our customers receive top-notch service and support.Your RoleWe're looking for a...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Tata Consultancy Services Full time

    Job DescriptionTata Consultancy Services is seeking an experienced Technical Support Specialist to join our team as a Tier 2 Support Engineer. This role will be responsible for providing high-level technical support to customers by researching, diagnosing, and resolving complex technical issues related to software and hardware problems.The ideal candidate...

  • Technical Performance Specialist

    3 weeks ago

    Toronto, Ontario, Canada Tata Consultancy Services Full time

    About TCS: A Leader in IT Services and ConsultingTata Consultancy Services (TCS) is a world-renowned IT services, consulting, and business solutions organization. With over 55 years of experience, we've partnered with leading businesses to drive their transformation journeys.Our unique Location Independent Agile delivery model has earned us recognition as a...

  • Technical Specialist

    3 months ago

    Toronto, Canada Microsoft Canada Full time

    Overview The main goal of a Microsoft Technology Specialist (TS) is to win the technical decision of customers to purchase and use our technology. The TS is expected to be able to both own and win customers' technical decisions, as well as find new opportunities through their contacts and engagements for sales specialists to pursue. As a TS, you work within...

  • Senior Technical Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada Tata Consultancy Services Full time

    About the RoleTata Consultancy Services is a global leader in IT services, consulting, and business solutions. As a Senior Technical Support Specialist - ADABAS Expert, you will play a crucial role in ensuring the smooth operation of our clients' systems.Key ResponsibilitiesProvide expert-level technical support for ADABAS-related issuesCollaborate with...

  • Senior Pega Technical Specialist

    2 weeks ago

    Toronto, Canada Tata Consultancy Services Full time

    Tata Consultancy Services (TCS) is a leading global technology services company committed to delivering high-quality solutions to its clients. As a Senior Pega Technical Specialist, you will be responsible for providing expert-level technical support and guidance on Pega-based applications.About the RoleThis role requires a strong understanding of Pega...

  • Technical Support Specialist for Foveo Memorial Services

    7 days ago

    Toronto, Ontario, Canada Foveo Memorial Services Inc. Full time

    About the Role:Foveo Memorial Services Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide top-notch technical assistance to our staff, ensuring seamless operation of our business systems and network infrastructure.Responsibilities:Provide timely and effective support to users...

  • Technical Specialist

    6 months ago

    Toronto, Canada Vector Institute Full time

    Technical Specialist We are seeking a Technical Specialist to join our growing Business Computing team in Toronto. The organization is growing and has recently moved into a newly built office at the Schwartz Reisman Innovation Campus in downtown Toronto. This position will play a key role in supporting our user community, maintaining our business computing...

  • Technical Specialist

    6 months ago

    Toronto, Canada Vector Institute Full time

    **JOB DESCRIPTION** **Technical Specialist** *** *** We are seeking a **Technical Specialist** to join our growing Business Computing team in Toronto. The organization is growing and has recently moved into a newly built office at the Schwartz Reisman Innovation Campus in downtown Toronto. This position will play a key role in supporting our user...

  • Technical Service Specialist

    7 months ago

    Toronto, Canada Aggreko, LLC Full time

    At Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat, and cooling to customers and communities wherever they need it. - We are immediately hiring a Technical Service Specialist in our Service Center in Brampton, ON - a role that will help us to power progress for our customers.Why Aggreko? Here are...

  • Technical Policy Specialist

    3 weeks ago

    Toronto, Ontario, Canada Infotek Consulting Services Inc. Full time

    About the Role:At Infotek Consulting Services Inc., we're looking for a highly skilled Technical Policy Specialist to join our team. As a key member of our U.S. Technology group, you will play a crucial role in supporting IT remediation activities and ensuring regulatory compliance.Key Responsibilities:Contribute to the overall success of the GTA U.S. group...

  • Technical Specialist

    6 months ago

    Toronto, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a **Technical Specialist** to join our Hospitality Support division. As a part of the team, your contribution will have a direct impact on our customers' drive to modernize the tech...

  • Technical Specialist

    6 months ago

    Toronto, Canada Lightspeed Full time

    Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We’re looking for a Technical Specialist to join our Hospitality Support division. As a part of the team, your contribution will have a direct impact on our customers’ drive to modernize the tech stacks...

  • Technical Support Specialist, Tier 2

    3 months ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:October 3, 2024 **LOCATION**:Toronto, ON - Information Technology **COMPENSATION**:$63,042 - $74,308 annually prorated LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving...