Technical Services Specialist

6 days ago


Old Toronto, Canada INFINITE BLU POOL SERVICES LLC Full time

At INFINITE BLU POOL SERVICES LLC, we're committed to delivering exceptional customer experiences through our innovative and engaging solutions for fitness, sport, and health. As a Technical Services Specialist, you'll be at the forefront of this mission, ensuring that our customers receive top-notch service and support.

Your Role

We're looking for a problem-solving expert who can act as a customer advocate and ensure complete customer satisfaction by diligently resolving all customer requests relating to the installation and service of our products.

In this role, you'll execute jobs in line with defined standard operating procedures, achieve field performance metrics, manage stock of parts, and educate customers on the technical use and care of our equipment.

You'll also execute effective root cause analyses of product issues, properly manage work orders, and participate in the feedback process to improve our services.

This is an exciting opportunity to join a dynamic team that's passionate about delivering exceptional results and exceeding customer expectations.

The ideal candidate will have 3-5 years' experience in a similar role, a diploma or degree in Electronics & Communications or a related field, and mechanical/electronic engineering skills.

You'll be responsible for troubleshooting, testing, repairing, and servicing technical equipment, managing service orders, and providing excellent customer service.

If you're a team player with strong relationship skills, an international approach, and a passion for delivering exceptional results, we'd love to hear from you.



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