Business Analyst
1 week ago
**Description**
Our Client is seeking a Business Analyst with Agile methodology experience to build and maintain client relationships and work with clients to understand requirements and opportunities for features and service improvements.
**Skills**
- GIS, Agile, UX/UI, JIRA, incident management
**Type**
- Contract
**Experience Required/Mandatory Skills**
- Undergraduate (Bachelor’s) Degree or higher in a business, design or technology discipline or a related field, and a minimum of 2 years of experience gained working in a business analysis capacity OR Diploma in a design or technology discipline or a related field, and 3 or years more of experience gained working in a business analysis capacity.
- Business analysis experience on technical products. Preference for products including or related to incident management technology.
- Experience with business analysis activities for changing a process or service, including writing training, educational and/or marketing materials to help onboard clients and increase uptake of a new process.
- Experience with Geographic Information Systems (GIS).
- Experience working collaboratively with developers and UX/UI designers to understand and communicate user needs.
- Experience working in an Agile software development environment, as part of a multi-disciplinary team iteratively creating and improving digital products and services.
- Experience with related UX Design methods and tools, including journey maps, service blueprints, and personas.
**Nice To Have Skills**
- Ability to communicate with multiple stakeholders
- Presentation and writing skills
- Knowledge of ticket/incident management technology, preference for Jira Service Management, JIRA, Confluence.
**Location**
- Victoria/Remote
**Work Environment**
- 1 year with 2 possible 1-year extensions
**Hourly Rate**
- Negotiable
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