Account Representative

2 weeks ago

Woodstock, Canada Toyota Tsusho Canada Inc Full time

Toyota Tsusho Group has been operating in North America for over 60 years and we are part of a multi-market, multi-business enterprise with expertise in exporting and importing, new manufacturing, intermediate goods processing, and logistics in Canada, Mexico, The United States, and the Caribbean.

With a team of nearly 5,000 and 71 locations across North America, we strive for comprehensive excellence by cultivating a vibrant culture of creativity, reliability, accountability, flexibility and team work to activate the full potential of all employees, customers, suppliers, and communities.

Toyota Tsusho Canada, Inc. (TTCI) located in Woodstock, ON, is looking to fill the position of Account Representative. TTCI is a Canadian division of Toyota Tsusho Group with numerous interests in supply-chain activities, intermediate goods production, scrap metal recycling and manufacturing related services.

This position would be responsible for the following (non-inclusive) duties:

- Manage customer and supplier requests until completion
- Take proactive approach for problem resolution for customer accounts
- Create, monitor and update customer inventory and rundown sheets to ensure adequate stock levels of all end items and components
- Calculate customer monthly orders and issue purchase orders to suppliers
- Ensure bill of material information and pricing is updated as required in system
- Support management with month end reporting activities
- Support management with annual sales and profit budget creation
- Monitor accounts receivable (A/R) and accounts payable (A/P) and help Accounting Specialist to resolve any issues
- Check sales orders issued by ordering specialists for quantity & pricing
- Maintain positive relationships with customers, vendors and prospects
- Monitor Engineering Change Instruction (ECI) changes and ensure parts are marked for customers
- Liaise with warehouse for handling of products and customer requests
- Gather and analyze data for inventory management
- Other duties as assigned by management

**Minimum Qualifications**:

- Sales and customer service experience an asset, however experience is not required only an eagerness to learn.
- Business related University degree or College diploma preferred
- Proficient in Microsoft Excel; experience in JDE and/or SAP an asset
- Able to handle high stress situations due to tight deadlines and high workload
- Excellent attention to detail and good organizational skills
- Must be able to work over-time when required; including weekends if necessary
- Must be able to travel domestically and internationally when required

**Benefits**:

- Competitive wages
- 100% employer paid health and dental benefits
- Generous paid time off policy
- Flexible work from home policy
- Fitness reimbursement program
- RRSP program with company match
- Paid volunteering opportunities
- Educational reimbursement program

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Woodstock, ON: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Woodstock, ON

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