Service Coordinator

2 months ago


PointeClaire, Canada TMH-Div of Toromont Ind Ltd. Full time

The Service Coordinator is accountable for all work orders from opening to execution providing high customer service and effectively assisting with goals and objectives to support the Service Department.

**As a Service Coordinator, YOU will experience**:

- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority;
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

**In a typical day, YOU will**:

- Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
- Process service work orders, service reports and payroll
- Obtain Customer purchase order numbers to support WIP (work in process) processing
- Generate standard jobs as required by Supervisors and Technicians
- Expedite Warranty and Goodwill work orders through Warranty Departments
- Assist in coordination and administration of Customer Service Agreements (CSAs) through contract management software (EMT & PM Scheduler)
- Monitor WIP Reports with Supervisors and Service Advisors aligned to support company objectives within the invoicing process
- Assist other Service Departments with scheduling of maintenance and repairs as required

**Must-haves for this role**:

- Minimum post-secondary education
- 2+ years of experience in support/service operations position

**About Toromont Material Handling**
- Toromont Material Handling, a wholly owned subsidiary of Toromont Industries Ltd., sells, rents and provides after-sales service for the full range of Caterpillar, Mitsubishi, and Jungheinrich forklifts. We are also the authorized exclusive dealer for Kalmar lift trucks and container handlers, AUSA rough-terrain forklifts, Shuttlewagon Rail Car Movers and Hoppecke energy solutions. TMH also offers a full range of racking and storage products, and specialized floor cleaning equipment._

**Education**: Preferred
- Some post college or better in Accounting

**Skills**: Preferred
- Customer Service
- Teamwork


  • Service Coordinator

    1 week ago


    Pointe-Claire, Canada Elevex Inc Full time

    **Service Support Coordinator, Montreal** Elevex, a company of human scale positioned as a key player in Quebec when it comes to the material handling equipment, is currently looking for a Service Support Coordinator to join its Montreal service team. If you are passionate about customer service and administration, this role is for you! **WHAT WE...

  • Service Coordinator

    2 days ago


    Pointe-Claire, Canada Elevex Inc Full time

    **Service Support Coordinator, Montreal** Elevex, a company of human scale positioned as a key player in Quebec when it comes to the material handling equipment, is currently looking for a Service Support Coordinator to join its Montreal service team. If you are passionate about customer service and administration, this role is for you! **WHAT WE...

  • Service Coordinator

    2 months ago


    Pointe-Claire, Canada Mircom Group of Companies Full time

    **Service Coordinator** Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call,...

  • Service Coordinator

    2 weeks ago


    Pointe-Claire, Canada Mircom Group of Companies Full time

    **Service Coordinator** Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call,...

  • Service Coordinator

    1 week ago


    Pointe-Claire, Canada Mircom Group of Companies Full time

    **Service Coordinator - Montreal** Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification,...

  • Service Coordinator

    2 days ago


    Pointe-Claire, Quebec, Canada Mircom Group of Companies Full time

    Service CoordinatorFounded in 1991, the Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and life safety solutions.Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and...

  • Service Coordinator

    2 days ago


    Pointe-Claire, Quebec, Canada Mircom Group of Companies Full time

    Service Coordinator - MontrealFounded in 1991, the Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and life safety solutions.Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse...

  • Service coordinator

    2 days ago


    Pointe-Claire, Quebec, Canada Randstad Canada Full time

    Would you like to work in a convenient location near home? Enjoy being part of a small, dynamic, and dependable team? If you have a friendly customer-oriented approach and thrive in a role with diverse tasks, the opportunity of becoming a Customer Service Coordinator for a Pointe Claire client might be just right for you.Advantages- Convenient location in...

  • Service Coordinator

    4 days ago


    Pointe-Claire, Canada Cummins Inc. Full time

    **Service coordinator** **Description** We are looking for a talented Service administrator to join our Distribution business in Pointe-Claire. In this role will make an impact in the following ways: - Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location - Serves...


  • Pointe-Claire, Canada ABB Full time

    **Technical Services Coordinator**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...


  • Pointe-Claire, Canada TCAT Div of Toromont Industries Ltd Full time

    The Service Coordinator plays a vital role in the Pointe-Claire Branch as a key contributor in superior customer service as a primary contact for internal and external customers. **As a Service Coordinator, YOU will experience**: - Working within one of the safest organizations in the industry where your safety and well-being are our most important...


  • Pointe-Claire, Canada TCAT Div of Toromont Industries Ltd Full time

    The Service Coordinator plays a vital role in the Pointe-Claire Branch as a key contributor in superior customer service as a primary contact for internal and external customers. **As a Service Coordinator, YOU will experience**: - Working within one of the safest organizations in the industry where your safety and well-being are our most important...


  • Pointe-Claire, Canada TEAM Group Full time

    **About Us** **TEAM Group** was founded in 1982, with headquarters in Markham, Ontario. We offer industrial cleaning, facility maintenance, and shutdown services to thousands of client locations throughout North America, Europe, and Asia. Some of the industries we service include automotive, manufacturing and healthcare. We are committed to safety,...


  • Pointe-Claire, Canada TCAT Div of Toromont Industries Ltd Full time

    The Service Coordinator plays a vital role in the Pointe-Claire Branch as a key contributor in superior customer service as a primary contact for internal and external customers. **As a Service **Coordinator**, **YOU will experience**: - Working within one of the safest organizations in the industry where your safety and well-being are our most important...


  • Pointe-Claire, Quebec, Canada TEAM Group Full time

    **About Us****TEAM Group** was founded in 1982, with headquarters in Markham, Ontario. We offer industrial cleaning, facility maintenance, and shutdown services to thousands of client locations throughout North America, Europe, and Asia. Some of the industries we service include automotive, manufacturing and healthcare. We are committed to safety, enhancing...


  • Pointe-Claire, Quebec, Canada Randstad Canada Full time

    Our client in Dorval is currently looking for a service coordinatorThis person will have various responsibilities for all inbound customer activities, order desk, locating products to meet order standards,locating products to meet order requirements, delivery date and repairs, testing and shipping of products. Work collaboratively with the sales, warehouse...


  • Pointe-Claire, Canada Andritz Hydro Canada inc. Full time

    Summary of the role The commissioning coordinator is responsible for technical documentation and coordinate commissioning of hydroelectric turbine-generator units. Working with the commissioning manager and the project teams, the commissioning coordinator will be reviewing designs, preparing installation manuals, plan-tooling requirements, coordinate...

  • Logistics Coordinator

    3 weeks ago


    Pointe-Claire, Canada AML International Transport Full time

    _**Logistics Coordinator**_ AML International Transport is a full transportation and logistics service provider with over 20 years of experience. We support our employees and provide them with the room to learn and grow their expertise and work their way up. We are looking for an organized and motivated individual to join our team as a Logistics...

  • Logistics Coordinator

    3 weeks ago


    Pointe-Claire, Canada AML International Transport Full time

    _**Logistics Coordinator**_ AML International Transport is a full transportation and logistics service provider with over 20 years of experience. We support our employees and provide them with the room to learn and grow their expertise and work their way up. We are looking for an organized and motivated individual to join our team as a Logistics...


  • Pointe-Claire, Canada Andritz Hydro Canada inc. Full time

    Summary of the role The commissioning coordinator is responsible for technical documentation and coordinate commissioning of hydroelectric turbine-generator units. Working with the commissioning manager and the project teams, the commissioning coordinator will be reviewing designs, preparing installation manuals, plan-tooling requirements, coordinate...