Sales Coordinator

2 weeks ago

Greater Sudbury, Canada Red Oak Villa LP Full time

Red Oak Villa is situated in the downtown core in a landmark building that was originally St. Joseph’s Hospital, caring for the very people it helped to bring into this world. Residents enjoy wonderful views of downtown Sudbury and landscaped gardens. Red Oak Villa’s Full Service Suites allow senior to age in place by providing the services they need.

**Qualifications**:

- Bachelor's degree in marketing, business administration, or a related field preferred.
- Proven experience in sales, marketing, or community outreach, preferably in the senior living industry.
- Excellent interpersonal, communication, and presentation skills.
- Strong networking and relationship-building abilities.
- Self-motivated and target-driven with a track record of meeting or exceeding sales goals.
- Proficiency in using CRM software and Microsoft Office suite.
- An affinity for the senior population and a good understanding of their needs.
- Familiarity with or willing to become familiar with the standards set out in the Retirement Homes Act, 2010 (RHA) and the function of the Retirement Homes Regulatory Authority (RHRA).
- Demonstrated face to face sales experience an asset.
- Demonstrated knowledge of the community and the geographic regions near the home.
- Ability to work as part of a team.
- Excellent interpersonal skills with the ability to quickly build a good rapport with individuals.
- Good communication skills; both oral and written. Good public relation skills.
- Bilingualism (English/French) is considered an asset.
- Ability to work with mínimal supervision.
- Valid driver’s license is required.

**Tasks and Responsibilities**:
**Outreach and Relationship Building**:

- Act as a brand ambassador, representing our senior living community at community events, local businesses, and organizations to raise awareness and build relationships.
- Develop and maintain partnerships with referral sources, including healthcare professionals, social workers, senior centers, and other relevant community organizations.
- Proactively identify opportunities for collaboration and partnership to enhance community visibility and generate qualified leads.
- Attend networking events, seminars, and conferences to promote the senior living community and establish a strong presence in the local community.

**Lead Generation and Conversion**:

- Implement effective sales strategies to generate leads, conduct outreach activities, and follow up with prospective residents and their families.
- Conduct regular market research to identify potential leads and market trends, adapting sales techniques accordingly.
- Conduct tours of the senior living community, effectively showcasing the amenities, services, and benefits to prospective residents and their families.
- Utilize customer relationship management (CRM) software to track and manage leads, ensuring accurate and up-to-date information.

**Marketing Coordination**:

- Collaborate with the marketing team to develop and execute outreach campaigns, including direct mailings, online advertisements, social media initiatives, and other marketing materials.
- Monitor marketing campaign performance and provide regular reports and recommendations for improvement.
- Assist in the planning and execution of community events, seminars, and workshops aimed at educating and engaging the target audience.

**Relationship Management**:

- Establish and maintain positive relationships with current residents, families, and staff, ensuring excellent customer satisfaction.
- Conduct follow-up calls and visits with residents and families to address any concerns, provide assistance, and foster a sense of community.
- Collaborate with the care team to ensure a seamless transition and admission process for new residents, including regular communication with families.

**Sales Reporting and Analysis**:

- Prepare regular sales reports, including census, lead generation, conversion rates, and community outreach activities.
- Analyze sales data to identify trends, areas for improvement, and potential opportunities.
- Provide feedback and recommendations to senior management regarding sales strategies, market conditions, and competitor analysis.
- Uphold and promote the values and philosophy of Autumnwood.
- Complete all other tasks as assigned.

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$22.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person

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