B2b Account Representative

2 months ago

Markham, Canada Lorex Technology Inc. Full time

**Company Description**:
Proudly Canadian-founded, Lorex is dedicated to designing and deploying smart home security and business monitoring solutions across North America. Our team is committed to enhancing our customers’ lifestyles and sense of well-being through innovative products backed by cutting-edge technology.

**Job Summary**

**Duties & Responsibilities**:

- Identify new leads and convert them into opportunities through prospecting tools.
- Consult with clients to understand their needs and align them with appropriate solutions.
- Develop strong relationships with prospects, clients, and partners.
- Achieve sales goals through various channels.
- Maintain accurate records in the company database and manage CRM.
- Bridge client concerns and recommend suitable products and solutions.
- Communicate industry developments to the Sales and Product Management teams.
- Provide post-sale support and assist with credit/AR matters if necessary.
- Demonstrate products and provide training on Lorex assortment.
- Perform other duties as required.

**Requirements**:
Knowledge, Skills, and Abilities (KSAs):

- Strong relationship building and networking skills.
- Excellent time management, communication, and problem-solving abilities.
- Goal-oriented and proficient in MS Office Suite.
- Self-motivated with a focus on customer service.

Competency Profile:

- Strong customer focus and ability to learn new product specifications quickly.
- Ability to remain calm under pressure and identify upsell opportunities.
- Active listening skills and the ability to provide adequate solutions.

Background Experiences:

- One year working experience in dealing with B2B clients is preferred.
- Familiarity with CRM and lead generation tools.
- Degree in business, marketing, or relevant field preferred.
- Experience in the security industry is beneficial but not required.

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- How many years of experience do you have in dealing with B2B clients?
- Do you have a degree in business, marketing, or relevant field?

Work Location: Hybrid remote in Markham, ON L3R 3S1

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