Inside Sales Representative/field Service Technician

3 weeks ago

Dartmouth, Canada Grimco Canada Inc. Full time

We are a growing company, currently seeking dedicated, adaptable individuals to join Grimco. Grimco is a national wholesale sign supply manufacturer and distributor that has been around for over 145 years with 50+ locations in the United States, 8 in Canada, and recent expansion into the United Kingdom.

**We have an exciting hybrid role located at Grimco Dartmouth. Do you have a technical background with a talent for sales and customer excellence? We are in search of a permanent, full time Sales Representative/Field Service Technician.**

**Sales Responsibilities**:

- Proactively call existing customers to research trends/needs, relationship management, promote current product specials, follow-up, etc. (approximately 30 calls per day).
- Actively seek opportunities to grow existing accounts as well as generate new business.
- Enter orders, customer information, and purchasing trends into our various computer systems (CloudSuite Distribution ERP, CRM, Website etc.).
- Achieve weekly, quarterly, monthly, and annual volume and margin sales and GP goals. (May include managing and being responsible for a specific target and territory)

**Technician Responsibilities**:

- Deliver post start up customer support relating to equipment operation and process performance.
- Perform preventative and corrective maintenance on company product lines.
- Provide advice in returning equipment to optimal performance.
- Inspect, install, troubleshoot, replace parts, and refurbish equipment to ensure equipment quality and performance to specifications.
- Responsible for technical advice to customers on methods to optimize equipment operation and process performance.
- Troubleshoot and resolve equipment operation and process problems reported by customers.
- Prepare reports documenting troubleshooting and warranty activities.
- Participate in the development of corrective actions improving equipment operation and performance.
- Travel as required to resolve operational or performance issues.
- Run on-site and remote diagnostics and support customers.
- Develop and maintain excellent customer relations, be first line resource for customer questions or concerns.

**Preferred Qualifications**
- Previous experience in equipment installation/troubleshooting/technical support.
- Completed Post Secondary Education from an accredited college/university.
- Certifications for various HP and Epson hardware/ software an asset.
- Valid Driver’s License and Personal Vehicle for travel to customer locations for service calls. (Car Allowance and Gas Card provided for work purposes)
- Valid Passport and ability to travel throughout Canada and the United States.
- Previous experience with ERP and CRM systems.
- Advanced/fluent skill levels of French or other language are always a plus.
- Previous experience in sales, marketing, or customer service considered an asset.

**Knowledge, Skills, Abilities, & Other Characteristics**
- Ability to take direction and to make independent decisions in a dynamic environment.
- Strong verbal and written communication skills.
- Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
- Active listener who can effectively problem solve and think outside the box.
- Demonstrate a strong sense of urgency and true commitment to customers and team members.
- Confidence and positive attitude are a must Goal-oriented and competitive in sales/marketing activities.

**New to the Sign Industry? What is Training Like?**
- 3 weeks of focused training time followed by ongoing support by team members
- Majority of time training is focused on: products, computer systems, phones/customers, sales/service, purchasing, logistics, web store, marketing, safety, accounting, human resources, and reports.
- Split between break-out session and hands-on learning environment.

**Grimco is an Equal Opportunity Employer. Immediate Opening. Full-Time Employment Status. Salaried Compensation with Eligibility to Participate in Company Commission & Incentive Plans. Employee Benefits Package Including: RRSP, Extended Health, Dental, Vision, Life Insurance, Accidental Death and Dismemberment, Long Term Disability, Dependant Coverage, Travel Insurance, Grimco Cares Employee Assistance Fund, Goodlife Fitness and Perkopolis Discount Programs, Paid Personal & Sick Time, Holiday, & Vacation Accrual.**
- We are committed to being an equal opportunity employer and are happy to provide accommodations upon request at all stages of the recruitment process. Should you require any disability-related accommodation to support your participation in our recruitment process, please notify us and we will work with you to meet your accessibility needs._

**About Grimco**

**Why Work at Grimco?**
- We’re excited to be in business for over 145 years We are a growing company that continues to evolve in our industry.
- We foster employee development that is focused on tailoring employees career paths based on

  • Inside Sales

    3 weeks ago

    Dartmouth, Canada CIMCO Refrigeration Full time

    CIMCO is looking for an Inside Sales Representative to administer the Parts sales process for our Dartmouth Office. **Role Responsibilities** - Providing exceptional customer service when taking orders, and problem solving in a professional manner - Interacting with current suppliers effectively; quoting and placing orders as well sourcing new potential...

  • Inside Sales Representative

    3 weeks ago

    Dartmouth, Canada Spicers Canada ULC Full time

    Backed by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment. We’re based in Vaughan, Ontario, with 19 regional locations that include custom manufacturing...

  • Inside Sales Representative/field Service Technician

    2 weeks ago

    Dartmouth, Canada Grimco Canada Inc. Full time

    We are a growing company, currently seeking dedicated, adaptable individuals to join Grimco. Grimco is a national wholesale sign supply manufacturer and distributor that has been around for over 145 years with 50+ locations in the United States, 8 in Canada, and recent expansion into the United Kingdom.We have an exciting hybrid role located at Grimco...

  • Inside Sales Representative

    1 month ago

    Dartmouth, Canada Source Atlantic Limited Full time

    Empowering Success: Your Journey starts with Source Atlantic. Elevate your career with Source Atlantic: Award-winning, efficient, and innovative. Join us for exceptional service and top-tier solutions across Canada. Boost efficiency with our one-stop distribution hub. Recognized among Canada's Best Managed Companies. Your pathway to success starts here with...

  • Inside Sales Representative

    4 weeks ago

    Dartmouth, Canada Source Atlantic Limited Full time

    Empowering Success: Your Journey starts with Source Atlantic. Elevate your career with Source Atlantic: Award-winning, efficient, and innovative. Join us for exceptional service and top-tier solutions across Canada. Boost efficiency with our one-stop distribution hub. Recognized among Canada’s Best Managed Companies. Your pathway to success starts here...

  • Inside Sales Representative

    1 month ago

    Dartmouth, Canada Source Atlantic Limited Full time

    Empowering Success: Your Journey starts with Source Atlantic. Elevate your career with Source Atlantic: Award-winning, efficient, and innovative. Join us for exceptional service and top-tier solutions across Canada. Boost efficiency with our one-stop distribution hub. Recognized among Canada's Best Managed Companies. Your pathway to success starts here with...

  • Field Service Representative

    2 weeks ago

    Dartmouth, Canada Jastram Technologies Full time

    We are currently looking for a **Service Technician /** **Field Service Representative** to join our growing team. This individual will be responsible for providing after-sale technical support for Jastram products and systems. The ideal applicant for this role is an individual who is passionate about solving problems, as well as has exceptional...

  • Inside Sales Representative

    2 weeks ago

    Dartmouth, Canada Fort Garry Industries Full time

    Fort Garry Industries (FGI) Is Canada's most trusted truck and trailer parts, sales, and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada. With over 100 years of service under our belt, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team...

  • Inside Sales Representative

    3 weeks ago

    Dartmouth, Canada Doman Building Materials Group Ltd Full time

    **Inside Sales Representative** **Dartmouth, NS** **Full-Time** **Reference Number: CAN-** **ATL-DAR-100-080524** **SUMMARY** Doman’s sales force is comprised of Inside Sales Representatives, Commodity Traders, and Account Managers. As the Inside Sales Representative (ISR) is one of three key customer facing positions, the ISR plays a primary role in...

  • Inside Sales Representative

    2 weeks ago

    Dartmouth, Canada BrandSafway Full time

    We are currently recruiting for an **Inside Sales Representative** in Eastern Canada. We are seeking a results-driven individual who is passionate about sales, customer satisfaction and has strong interpersonal and communication skills. Reporting to the Director, Business Development Canada, the Inside Sales Rep will focus on customer service, building and...

  • Inside Sales Representative

    2 weeks ago

    Dartmouth, Canada Doman Building Materials Group Ltd Full time

    **Inside Sales Representative** **Dartmouth, NS** **Full-Time** **Reference Number: CAN- ATL-DAR-030-120224** **SUMMARY** Doman's sales force is comprised of Inside Sales Representatives, Commodity Traders, and Account Managers. As the Inside Sales Representative (ISR) is one of three key customer facing positions, the ISR plays a primary role in...

  • Inside Sales Representative

    2 weeks ago

    Dartmouth, Canada Doman Building Materials Group Ltd Full time

    **Inside Sales Representative** **Dartmouth, NS** **Full-Time** **Reference Number**:CAN-ATL-DAR-150-210923** **SUMMARY** CanWel’s sales force is comprised of Inside Sales Representatives, Commodity Traders, and Account Managers. As the Inside Sales Representative (ISR) is one of three key customer facing positions, the ISR plays a primary role in...

  • Inside Parts Sales Representative

    3 weeks ago

    Dartmouth, Canada Prime Material Handling Full time

    **INSIDE PARTS REPRESENTATIVE - DARTMOUTH** **Are you a self-motivated Parts Representative interested in building a career with a prominent organization?** **If so, Prime Material Handling Equipment Limited would love to hear from you!** We are the largest company in Atlantic Canada dedicated exclusively to material handling equipment; we have been...

  • Inside Sales Representative

    1 month ago

    Dartmouth, Canada Source Atlantic Limited Full time

    **_Empowering Success: Your Journey starts with Source Atlantic. _** Elevate your career with Source Atlantic: Award-winning, efficient, and innovative. Join us for exceptional service and top-tier solutions across Canada. Boost efficiency with our one-stop distribution hub. Recognized among Canada’s Best Managed Companies. Your pathway to success starts...

  • Inside Sales Representative

    2 weeks ago

    Dartmouth, Canada Robertson Electric Wholesale Full time

    Robertson Electric is currently looking for an **INSIDE SALES REPRESENTATIVE **to join our branch in **Dartmouth!** **About Us** **Scope of the position** The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also...

  • Inside Sales

    2 weeks ago

    Dartmouth, Canada CIMCO Refrigeration Full time

    CIMCO is looking for an Inside Sales Representative to administer the Parts sales process for our Dartmouth Office.Role Responsibilities Providing exceptional customer service when taking orders, and problem solving in a professional manner Interacting with current suppliers effectively; quoting and placing orders as well sourcing new potential suppliers...

  • Inside Sales Representative

    4 weeks ago

    Dartmouth, Canada Big Erics Full time

    **Inside Sales Associate** **A**tlantic Canada (Remote) Big Erics has proudly serviced our customers for over 75 years! As a family-owned and female lead company, Big Erics employs a diverse workforce throughout the Atlantic Region and beyond while working to serve customer needs across North America. With commercial/retail locations in Dartmouth/Halifax,...

  • Inside Sales Representative

    2 weeks ago

    Dartmouth, Canada Doman Building Materials Group Ltd Full time

    Inside Sales RepresentativeDartmouth, NSFull-TimeReference Number: CAN- ATL-DAR SUMMARYDoman's sales force is comprised of Inside Sales Representatives, Commodity Traders, and Account Managers.As the Inside Sales Representative (ISR) is one of three key customer facing positions, the ISR plays a primary role in creating the first impressions for excellent...

  • Inside Sales Representative

    2 weeks ago

    Dartmouth, Canada Fastening House Atlantic Full time

    Overview: Fastening House Atlantic is a locally owned and operated company that services the construction and industrial markets in the Maritime Provinces. Fastening House Atlantic’s longevity has been consistently demonstrated over the past 30 years with a well-established customer base, excellent supplier relationships, and long standing employees. We...

  • Inside Sales Representative

    3 weeks ago

    Dartmouth, Canada Robertson Electric Wholesale Full time

    Robertson Electric is currently looking for an **INSIDE SALES REPRESENTATIVE **to join our Halifax Branch. **Scope of the Position** The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also include checking...