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Freelance Lao Interpreter

5 months ago

Toronto, Canada CanTalk (Canada) Inc. Full time

**Job description**

This is an entry-level position, which requires excellent comprehension and speaking skills in English & LAO language. Preferred but not compulsory, 2-4 years of experience.

**Responsibilities and Duties**:
Location of work:
Work away from the office. Telephone Interpreter works from his/her home, own office or more. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools.

**Major Responsibilities and Principal Accountabilities**:

- Renders correct concepts and meanings between LAO and English following complexity, clarity, and style from one language into another, upholding the correct rules for grammar and syntax in both languages
- Good customer service, communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expressions
- Understands protocol and terminology in the following industry such as Medical, Insurance, Finance and Law
- Is able to remain calm during stress related calls and remain consistently professional when interpreting client calls, which includes 911 emergency calls.
- Required Experience, Skills and Qualifications

**Qualifications**:

- Native Fluency in LAO and English
- Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of both LAO and English
- Excellent listening, retention and note taking skills to maintain a high level of accuracy
- Knowledge of industry-specific terminology; on-going study of glossaries and training materials including scripts provided by our clients
- Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times
- Ability to follow client's instructions closely
- Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
- Education in languages/ interpretation or related fields preferred, but not required

**CanTalk offers**:

- Competitive rates
- Huge flexibility with no schedule requirement
- Ongoing training and competency opportunities
- Being part of elite interpreter database from a Canadian company
- Opportunity to assist newcomers and non-English speakers communicate in their native languages, in a variety of fields
- Opportunity to break language barriers in a diverse community and help your own fellow countrymen communicate with English speaking businesses
- Opportunity to participate and experience telephone interpretation.

**Job Type**: Freelance

**Salary**: $21.00 per hour

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Work Location: Hybrid remote in Toronto, ON

Expected start date: 2023-08-04