Full Time Guest Services Administrator

3 weeks ago

Dartmouth, Canada Massage Addict Dartmouth Full time

**Job description**

We are looking to hire a Full Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth.

Position is for 1-2 nights a week and every other weekend.

If you have exceptional interpersonal, communication and administrative skills, along with a great personality and a can-do attitude and the desire/passion to contribute to company growth, then we look forward to hearing from you.

**HOURS OF OPERATION**:
Monday - Friday 9am - 9pm

Saturday - Sunday 9am - 4pm

Massage Addict is Canadian owned and Canada’s first and largest membership-based massage therapy provider with over 95 clinics currently open nationwide. Massage Addict offers a membership program, which allows members to enhance health through regular massage therapy.

**RESPONSIBILITIES**
- Provide outstanding client service; answering telephone calls and booking appointments
- Welcome clients by greeting and orienting them to the Clinic upon arrival
- Maintain a working knowledge of all Massage Addict services
- Provide administrative support to the Clinic; forms and documentation for new and existing clients
- Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.

**REQUIREMENTS & QUALIFICATIONS**
- 2-3 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction
- Superior verbal communication and telephone skills
- Professional, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast paced environment
- Access to reliable transportation.

Pay: $16.00-$17.00 per hour

Expected hours: 36 - 38 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- Customer service: 3 years (required)

Work Location: In person

Application deadline: 2024-05-17
Expected start date: 2024-05-27

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