Customer Service
3 weeks ago
The Client Service Professional is responsible for ensuring that each client receives the best possible care and attention. This is achieved by greeting/acknowledging each client, identifying his/her needs, and providing prompt and accurate information, while maintaining a pleasant and professional atmosphere.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greets and welcomes each client in a cheerful and professional manner,
- Monitors client flow by managing and advising clients of the anticipated wait time and following-up when there are any expected delays,
- Schedules client appointments for the office staff,
- Assembles client folders as required, maintains confidential/sensitive files, and promptly files completed returns,
- Maintains privacy, confidentiality, proper office appearance,
- Other duties as assigned.
**Job Type**: Seasonal
Contract length: 3-4 months
**Salary**: From $15.65 per hour
**Benefits**:
- Flexible schedule
COVID-19 considerations:
To keep our team and clients safe, we have installed plexiglass shields at our front desk, regularly sanitize all surfaces. Masks are provided if associates choose to wear one.
Ability to commute/relocate:
- Surrey, BC: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer Support & Client Services Occupations: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: One location
Expected start date: 2023-01-27
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