Mobile Glass Technician

6 months ago

Kitchener, Canada Driven Brands Full time

Company:Driven Brands

We invite you to join us at Driven Brands

Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.

With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more. Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year.

Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision.

**JOB DESCRIPTION**:
**Job Summary**:
Installs, configures, calibrates, and repairs technical products and systems at shop location. Provides exceptional customer service and technical aptitude for servicing vehicles and maintenance in a fast-paced environment.
- Entry-level position typically requiring little to no prior knowledge or experience. _

**Specific responsibilities include**:

- Install windshields and auto glass in our shop or from a mobile operation unit
- Calibrate vehicle electronics such as ADAS systems, Lane Departure Warning, Forward Collision Alert, etc.
- Repair chips and other glass damage
- Interact with customers to ensure customer satisfaction with a job well done
- Process payments from mobile customers
- Maintain a professional appearance and positive attitude
- Maintain cleanliness of work environment
- Performs a variety of maintenance and technical support on installed products and equipment
- Troubleshoots, diagnoses, and resolves malfunctions of a moderately complex nature
- Determines when products should be upgraded or replaced
- Communicates information that requires some explanation or interpretation

**Skills/Qualifications/Physical Requirements**:

- 1+ Year(s) of automotive glass installation experience
- Must have a valid driver’s license
- Must be able to maneuver around vehicles to position yourself safely during installations
- Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning
- Capable of working any day of the week including Sundays and work in hot/cold weather conditions
- Must be able to lift up to fifty (50) pounds
- Basic computer skills: ability to use a keyboard and a mouse to correctly collect and enter information into a point of sale system
- Exceptional customer service skills
- Attention to detail
- Ability to communicate clearly and effectively with customers and team members
- Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals
- Motivated self-starter who is willing to work independently and with teams

LI-DNI

DBHVOL

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