Restaurant Server

7 months ago

Burlington, Canada Spencers At The Waterfront Full time

**Job Purpose**:
The Dining Room Server is a key member of the Front of House Team, acting as a host, they are responsible for organizing their section, assisting guests with wine and food selections, taking orders, and overall table maintenance. They work closely with all other front and back of house teams to ensure the efficient operation of the restaurant, and to provide an extraordinary guest experience.

**Key Accountabilities**:

- Deliver above and beyond guest experiences, highlighting genuine and thoughtful hospitality.
- Remain up to date on daily features and understand the composition of menu items, noting ingredients and allergens present in each item.
- Assist with suggesting food and beverage options to guests - noting suitable pairings or identify appropriate wines.
- Actively represent and promote Pearle Hospitality’s core values within the workplace.
- Act as an ambassador of Spencer’s At The Waterfront and Pearle Hospitality.
- Follow company policies and procedures as defined and outlined by Pearle Hospitality.
- Follow all Health and Safety standards to ensure a safe work environment for all guests and team members.
- Adhere to all cleanliness and sanitization practices.
- Maintain professional appearance and act with integrity and honesty.

**What we would like you to bring to the position**:

- 3+ years serving experience
- Smart Serve Certification
- **Knowledge**:Experience with Micros POS system preferred. In-depth knowledge of wine beneficial.
- **Adaptability**: Ability to remain poised and professional in a fast-paced environment and positively interact with a variety of diverse guests and team members.
- **Personable**: Build strong relationships with guests, getting to know repeat guests and customizing their experience. Build strong working relationships with coworkers - both managers and direct reports.
- **Multi-tasking**:Ability to manage multiple customers and tables at a time, ensuring all guests receive proper meals and drink orders as requested.
- **Communication**: Listen attentively to customer requests and effectively relay those needs/requests to kitchen, bar, or managers as needed. Listen attentively to note any guest allergies and ensure to notify appropriate persons.

**Why join the Pearle Hospitality team at Spencer’s At The Waterfront**:

- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture

**Job Type**: Part-time

**Salary**: $16.55 per hour

Expected hours: 12 - 25 per week

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- Vision care
- Wellness program

Schedule:

- Evening shift
- Every Weekend

Supplemental pay types:

- Tips

Application question(s):

- Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location (ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)

**Experience**:

- Serving: 1 year (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

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