Dental/medical Receptionist

22 hours ago


Thunder Bay, Canada Sovereign Dental Full time

**We are growing....AGAIN and are looking for another rockstar to join our team**

Our customers come from all walks of life and so do we. Do you have epic customer service skills? Can you learn new software with ease? Are you reliable to support your team around you? Then you may be a good fit

Sovereign Dental is looking to fill the position of Full-Time Dental Receptionist. In this role you will be responsible for managing the appointment schedule, and insurance details, updating the medical history of the patients, checking patients in and out of the office, and answering calls. If you have NOVARI experience, all the better. This position is a full-time opportunity for a well-rounded hard worker. Ultimately it comes with the responsibility of ensuring every single patient feels welcome and treated equally.

**You will be responsible for**:
Providing a timely response when customers ask a question, provide feedback, or bring up a problem, while demonstrating that their opinions are valued

Being transparent and assisting to educate patients, parents, or guardians

Empathizing with the patient to show them you understand their perspective and appreciate them

Going above and beyond client expectations to provide a positive experience and encourage customer loyalty.

Serving multiple patients at the same time when you get a surge in visitors without sacrificing the quality of each interaction.

Building a connection with patients

Being a positive presence in a busy atmosphere

Managing in person patient interactions, phone calls and electronic communications

Efficient scheduling for multiple providers

Claim submissions to insurance companies for completed treatments

Receiving/entering payments for services provided

Sovereign Dental is looking to fill the position of Full-Time Dental Administrative Coordinator. As an Administrative Coordinator, you will be responsible for managing the appointment schedule, and insurance details, updating the medical history of the patients, checking patients in and out of the office, and answering calls.

We are looking for the right fit, someone who is having a great attitude, being highly motivated, multitasking, great interpersonal skills, solid work ethic, great customer service, and excellent communication skills are important to us.

Sovereign Dental's top priority is caring for our patients, making sure they get the best dental care and leaving the office satisfied with a great smile. You must make sure that goal is achieved. We have a team that provides quality care and a supportive work environment.

**_Having a Dental Administrative, Dental Assisting work experience is an asse_t.**

**Requirement**:

- Minimum of 1 year of experience as an Administrative Coordinator or Dental Receptionist/Assistant
- Outgoing personality and excellent communication skills.
- Excellent self-presentation skills.
- Excellent computer skills.
- Exceptional telephone skills.
- Customer-centric oriented.
- Highly organized and detail-oriented.
- Excellent time management skills.
- The ability to work independently
- Long-term commitment - A place to call “home”.

**Accommodations**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- On-site parking

**Salary**: $18.00-$25.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Thunder Bay, ON: reliably commute or plan to relocate before starting work (required)


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