Account Manager

2 weeks ago

Vancouver, Canada SkyHive Technologies Inc. Full time

**What You Can Expect**

All SkyHivers are rewarded with truly unique professional experiences. We work hard and are passionate about our mission and our customers. We support each other and work in a highly collaborative, engaging environment to make a positive impact on the world. We encourage you to reach out to any SkyHive employee to hear their experiences first-hand. We hold ourselves accountable for helping you reach your career goals in a truly supportive environment, valuing diversity in all its forms. We love adding new perspectives and appreciate those who ask questions to challenge assumptions, explore new directions, and improve what we’ve already built. People evolve and so do companies - we reflect this in how we assemble and grow our team. We support an environment in which every person can bring their full, authentic selves to work.

**The Opportunity**

SkyHive is looking for an energetic, entrepreneurial Account Manager to work with its Fortune 500 customers. Your objective is to facilitate and maintain successful relationships with customers, which will be measured by their reference ability, customer satisfaction levels and increased annual recurring revenue levels. You will also seek out opportunities for new business upsell, cross-sell and services opportunities within those renewal customers.

If you’re someone who “acts like an owner” in everything you do, and you have proven success coaching and partnering with your clients, this is a chance of a lifetime to join at an exciting stage of our growth and help shape and develop our growing customer organization.

**What You Will Do**
- Ensure a world-class service experience to SkyHive customers through oversight and collaboration with fellow SkyHive colleagues, customers, and partners across the entire customer journey
- You will own, drive, and lead the renewals across all accounts, including executing contract renewals
- You will drive additional revenue through upsell and expand opportunities with existing clients, maintaining an accurate forecast
- Be accountable to excellence in customer success and customer delivery as measured through Customer Net Promoter Score and other measures such as product adoption and utilization
- Know your customers: their organization, their key people, and most importantly - their goals, and how they can use SkyHive’s products to achieve them
- Deeply understand SkyHive’s products, technical and operational use cases, and features, and be confident in recommending how your customers can use them for the best value
- Conduct regular business review meetings with the customer’s senior stakeholders around successes, challenges, and opportunities to expand capabilities, working collaboratively with the Product Implementation Manager, other SkyHive colleagues, and partners to ensure the customer achieves maximum value from their overall investment in SkyHive

**What You Will Bring**
- 5+ years of Sales / Customer Success / Account Management experience preferably with large Enterprise/Fortune 500 SaaS organizations
- Experience with expanding clients across large enterprise deals, preferably with HCM/ATS/LMS products
- Curiosity and skill in aligning product use cases to business/organizational challenges and opportunities
- Experience resolving and communicating tactfully, both internally and externally, about issues with both technical and non-technical audiences
- Excellent written and verbal communication skills; a confident, compelling communicator and presenter
- Ability to manage multiple customers and issues simultaneously, across different time-zones and countries
- Proven experience in prioritizing competing demands in a fast-paced environment where things can change quickly

**What We Offer**
- Competitive compensation
- Stock Options
- Three weeks’ paid vacation, paid holidays and birthday leave
- Comprehensive health benefits package
- Retirement savings with employer match
- Paid & unpaid volunteer time off
- Opportunity to get your foot in the door of a fast-growing tech company
- Collaborative team environment
- Professional development assistance program
- Social Impact Organization with Certified B-Corp Status
- Opportunity to explore other departments as training and career continues

**About SkyHive**

At SkyHive, our purpose is to democratize labor opportunities around the world so that we can all benefit from a more capable workforce and a more efficient global economy. We’ve built the world’s only Quantum Labor Analytics platform to optimize human economies in real time for companies, communities, and countries. Essential for digital transformation, our platform informs and benefits the entire job cycle from the individual worker to the corporation to the global economy. By marrying economic theory with workforce modeling and human analytics, we illuminate the reskilling journey and provide customers with a capable and future-proof workforce that closes the

  • Accounting Manager

    4 weeks ago

    Vancouver, Canada Gustavson Wylie Architects Full time

    **Position Description**: Accounting Manager **Basic Function**:The Accounting Manager position is accountable for the accounting operations of the company, to include the production of periodic financial reports, maintenance of an adequate system of accounting records, and a comprehensive set of controls and budgets designed to mitigate risk, enhance the...

  • Accounting Manager

    4 weeks ago

    Vancouver, Canada EarthDaily Analytics Full time

    OUR VISION At EarthDaily Analytics (EDA), we strive to build a more sustainable planet by creating innovative solutions that combine satellite imagery of the Earth, modern software engineering, machine learning, and cloud computing to solve the toughest challenges in agriculture, water management, carbon-capture verification and more. EDA's signature Earth...

  • Account Manager

    4 weeks ago

    Vancouver, Canada RPMGlobal Full time

    **About the Role** RPMGlobal is seeking an Account Manager with experience operating in large, multinational mining accounts to drive customer engagement, identify and qualify opportunities, and grow business with existing and prospective customers. To be successful in this role you will have a background in managing and selling enterprise software into...

  • Account Manager

    3 days ago

    Vancouver, Canada Scoop Solar Full time

    We are looking for a tech & business savvy, detail-oriented and energetic _**B2B SaaS Client Accounts Growth Manager (CAGM)**_ to join our team. In this role you will gain detailed knowledge of our Scoop® mobile-work Process Management and Automation platform (mPMA) as well as our associated GLOO and LOOXY technologies. In this role you will be responsible...

  • Accounting Manager

    4 weeks ago

    Vancouver, Canada Fintel Connect Full time

    **Who we are**: Fintel Connect is making waves as the leading growth marketing solution built for the financial industry. Our mission is to support the banking and financial ecosystem with tools and insights that will allow them to better reach future customers and deliver the right products to the right audiences in a compliant and cost-effective way....

  • Accounting Manager

    3 weeks ago

    Vancouver, Canada Acel Power Inc Full time

    Education: Bachelor's degree - Experience: 5 years or more - or equivalent experience **Tasks**: - Plan and control budget and expenditures - Establish and implement policies and procedures - Train, direct and motivate staff - Assign, co-ordinate and review projects and programs - Design and manage investment strategies - Monitor financial control systems -...

  • Accounts Manager

    3 days ago

    Vancouver, Canada Vancouver Hospice Society Full time

    **Accounts Manager** The **Vancouver Hospice Society** (VHS/Society) is a non-profit, charitable organization governed by an independent Board of Directors. We are dedicated to providing compassionate end-of-life and bereavement care as well as a range of support services to individuals, and their families, faced with a life-limiting illness. We embrace a...

  • Accounting Manager

    3 days ago

    Vancouver, Canada DNEG Full time

    The Accounting Manager is responsible for all areas relating to financial reporting for the Vancouver and Los Angeles studios. This position will be responsible for developing and maintaining accounting principles, practices, and procedures to ensure accurate and timely financial statements. The Accounting Manager supervises staff and is responsible for...

  • Accounting Manager

    4 weeks ago

    Vancouver, Canada Pacific Reach Properties Full time

    **ACCOUNTING MANAGER**: - Vancouver, BC_ **About Pacific Reach** **Summary of Position** The Accounting Manager will work closely with all finance executives in the company. Reporting into the CFO, the Accounting Manager will assist the CFO with a range of accounting, tax, and special projects. This position does not require significant overtime and the...

  • Account Manager

    2 weeks ago

    Vancouver, Canada Ntirety Full time

    POSITION PURPOSE:The Account Manager will be part of our expanding Professional Services team, which is focused on creating and maintaining client-facing website projects based on the WordPress content management system. This is a key role for our growing team and will be working closely with Sales and Professional Services website developers to gather...

  • Account Manager

    5 days ago

    Vancouver, Canada Door Hardware Supply Full time

    **Account Manager** **About us**: Door Hardware Supply (DHS), one of Canada’s largest distributors of Door Hardware and accessories is currently seeking an experienced Account Manager to develop a territory in the Vancouver and surrounding market and represent our various product lines. Our company understands that it is only through our valued employees...

  • Account Manager

    4 weeks ago

    Vancouver, Canada Capital Staffing Solutions Inc. Full time

    Capital Staffing is seeking an experienced Account Manager/Sales Executive to join a leading Canadian company in the industrial sector that has established operations across North America. As an Account Manager, you will play a vital role in the team, taking charge of developing new business and maintaining client relationships. If you have experience in...

  • Manager, Accounting

    5 days ago

    Vancouver, Canada BC College of Oral Health Professionals Full time

    **Position Type**:Permanent, Full-time **Location**:BCCOHP Offices (Vancouver/Victoria) - In-Office **Application Deadline**:Open until filled **Who We Are** The BC College of Oral Health Professionals (BCCOHP) is the regulatory body for all oral health professionals in BC. BCCOHP’s role is to protect the public and promote better health outcomes for...

  • Account Manager

    4 weeks ago

    Vancouver, Canada Bloom Recruitment Inc Full time

    Bloom Recruitment is in search of an Account Manager with MSP experience to join our client's team immediately. As an Account Manager, you will be the key liaison between customers and the technical team. You will be responsible for cultivating strong, long-term relationships with clients, understanding their unique business needs, and ensuring that products...

  • Account Manager

    4 weeks ago

    Vancouver, Canada Bloom Recruitment Inc Full time

    Bloom Recruitment is in search of an Account Manager with MSP experience to join our client's team immediately.As an Account Manager, you will be the key liaison between customers and the technical team. You will be responsible for cultivating strong, long-term relationships with clients, understanding their unique business needs, and ensuring that products...

  • Account Manager

    4 weeks ago

    Vancouver, Canada Bloom Recruitment Inc Full time

    Bloom Recruitment is in search of an Account Manager with MSP experience to join our client's team immediately.As an Account Manager, you will be the key liaison between customers and the technical team. You will be responsible for cultivating strong, long-term relationships with clients, understanding their unique business needs, and ensuring that products...

  • Accounting Manager

    1 week ago

    Vancouver, Canada Concord Pacific Developments Inc. Full time

    **Accounting Manager** Concord Pacific Developments Inc. is Canada’s largest master-planned community builder. It was formed in 1987 to develop Concord Pacific Place on the former Expo lands in downtown Vancouver, Canada. Concord has not only transformed the Concord Pacific Place Vancouver skyline, the Group has also built the second largest...

  • Accounting Manager

    4 weeks ago

    Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    Blackbird Security Inc. is looking to hire an **Accounting Manager** that will help us continue to build and grow our company. **Role Summary** As the Accounting Manager, you will lead our AR and AP teams and will ultimately report to our Financial Controller and the CFO. This position is full-time and will be working from our Vancouver, BC office. This...

  • Account Manager

    3 days ago

    Vancouver, Canada DAC Group Full time

    You're the type of individual who's been described as a "go-getter" since kindergarten; you know how to manage all aspects of project implementation; you're equally comfortable talking advanced web analytics, devising long-term digital strategies, and charming clients with your witty-yet-sophisticated repartee. Sound about right? Then we'd love to hear from...

  • Account Manager

    4 weeks ago

    Vancouver, Canada Securitas Inc. Full time

    **JOB SUMMARY**: Manages the security services and related operations provided to an assigned account including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training. Distinguishing Characteristics: Performs a...