Service Technician

1 week ago


London, Canada Mobility 1st Ltd Full time

Our family-owned business is growing again It’s a new day and it’s time to answer the call to elevate your career.

Our purpose is to make life accessible

Our compassion and knowledge continue to set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that providing people with comprehensive solutions empowers and fulfills us all.

Our role is to care

As we strive to expand our reach and clients we care for, we are adding specialists to our teams who embody kindness, collaboration and respect. If you want to help our clients experience their most vibrant lives while growing your own career in a nurturing, learning-focused and supportive environment - you will love being part of Mobility 1st.

Who we need

We are adding a _Service Technician - Healthcare Services_ to join our team in London. We are looking to hire a someone who takes pride in their work and who shares our passion for enriching the lives of the clients we work with.

Who you are

Whether you have worked in the rehab and mobility space in the past or are looking to jump headfirst into a new career, this is an opportunity for someone who doesn’t like to be stuck behind a desk. Someone who can build a custom wheelchair, diagnose problems with a hot tub, and fix technical and mechanical issues with power wheelchairs and other mobility equipment, but above all, a person who genuinely likes to help people. An empathetic listener, curious problem solver, and friendly communicator, you are able to provide an outstanding customer experience for every Mobility 1st client.

What you will do

Our clients put their trust in Mobility 1st to ensure that their mobility devices are safe and functioning properly. Our service technicians serve our clients by providing repair and set-up for mobility devices, from walkers to power wheelchairs to stair lifts.

Diagnose and repair, working within our London location you will be responsible for:
Assessing and troubleshooting issues clients may be having with their device

Repairing manual and power mobility devices in-store and on site.

Repairing electrical systems within the mobility device

Program and set-up basic power and mobility equipment

Install and repair elevating products and solutions

Deliver a Mobility 1st customer experience

Our service technicians are the face of our company, delivering outstanding customer experiences every day. Through honest, empathetic, respectful and friendly interactions with our customers you will build trusting relationships. You will ensure that their needs are met and that we meet our objective to make life accessible.

What you bring

Technical Skills

You have previous experience with mechanical or manufacturing diagnostic tools, dispatch scheduling tools and/or knowledge of HME (Home Medical Equipment). Additionally, knowledge of pumps, motors, electrical, elevating, and mobility products would be considered an asset.

Analytical skills

An avid trouble shooter, you are innovative and efficient in your approach to solving problems.

Empathy

To provide our clients with the best Mobility 1st customer experience we need someone who can be empathetic to our client’s needs and circumstances. You can navigate any situation in a friendly, professional and compassionate manner.

Willingness to learn

You thrive in an environment where you work with your hands and are able to pick up new skills quickly.

Availability

Monday to Saturday availability, typically 9am to 530pm. Reliable transportation to and from work.

Additional must have requirements.

You are able to lift up to fifty (50) pounds in order to move or repair equipment and devices. You have a valid G class driver's license and clean driving record; travel to client sites is required occasionally however you will be provided with a company vehicle. You have a clean criminal background check and are bondable.

Why join?

We are the best at what we do.

With a strong reputation as experts in our field, we’re turning inwards to foster a culture of belonging, giving, and strength. Joining us now is a chance to be part of that momentum; a chance to make an impact in people’s lives and help create a company environment you believe in.

Thank you for taking the time to consider joining us, we look forward to hearing from you. Only qualified applicants will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$19.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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