Guest Service Agent
2 weeks ago
The Victoria Marriott Inner Harbour Hotel is a full service, four-diamond property overlooking Victoria's historic and charming downtown, located just steps from world-class attractions, venues and dining. 236 guest rooms and 5,000 square feet of functional meeting space.
We are currently recruiting for the position of Guest Services Associate. A typical day as a Guest Service Agent may include:
- Welcoming the guest upon arrival.
- Registration of guests including all administrative aspects such as verifying information and processing guest billing and payments.
- Identifying guest needs and proactively working to handle all requests.
- Responding to all guest problems and concerns.
- Ensuring that the guest's expectations are met by delivering quality guest service in a prompt and professional manner while recognizing that each guest is unique.
- Contributing to the teamwork atmosphere within the hotel and to the ongoing improvement in the delivery of quality service at the Front Desk, At Your Service and Concierge Departments.
What you bring to the role:
- Previous hotel experience in a similar position is an asset.
- Outstanding customer service skills.
- Ability to practice and maintain consistent key standards.
- Demonstrated computer skills.
- Sales and up-selling skills an asset.
- Excellent communication and organizational skills.
- Comprehensive knowledge of Victoria/Vancouver and surrounding areas.
- Ability to work in a Team oriented environment.
- Flexible schedule with the ability to work a range of hours including evenings and weekends.
- Must be an effective listener.
- Able to stand for extended periods of time.
The Guest Services Team demonstrates a daily commitment to excellence by providing professional and memorable experiences that put people first.
At Atlific Hotels we recognize that our people are our greatest resources - their expertise, passion and drive. Our diverse and creative team is one of the most valued in the industry. We offer exceptional opportunities for career growth.
**Job Types**: Part-time, Permanent
**Salary**: $21.01 per hour
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care
Schedule:
- 8 hour shift
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
-
Guest Service Agent
22 hours ago
Victoria, Canada Victoria Marriott Inner Harbour Full timeThe Victoria Marriott Inner Harbour Hotel is a full service, four-diamond property overlooking Victoria's historic and charming downtown, located just steps from world-class attractions, venues and dining. 236 guest rooms and 5,000 square feet of functional meeting space. We are currently recruiting for the position of Guest Services Associate. A typical...
-
Guest Service Agent
2 days ago
Victoria, Canada BC Whale Tours Full timeBC Whale Tours is a premium marine adventure company that operates out of Victoria, BC. We specialize in boutique whale watching adventures in high-end, custom-made vessels. We are looking for one part-time Guest Service Agent to join our team for the 2023 season! - Previous experience in tourism/hospitality and/or customer service industry - Basic computer...
-
Guest Service Agent
3 hours ago
Victoria, Canada Victoria Marriott Inner Harbour Full time**SUMMARY**: Managed by Atlific Hotels, the full-service, upscale Victoria Marriott Inner Harbour overlooks Victoria's vibrant and dynamic downtown, located just steps from world class attractions, shopping, venues, and dining. With 236 elegantly appointed rooms and 5,000 square feet of meeting space, this hotel is committed to providing exceptional and...
-
guest services agent
Found in: Talent CA 2 C2 - 5 days ago
Victoria, Canada Holiday Inn Express Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingHospitality industryHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest...
-
guest services agent
Found in: Talent CA 2 C2 - 3 weeks ago
Victoria, Canada Holiday Inn Express Full timeEducation: Secondary (high) school graduation certificateExperience: Experience an assetWork settingHospitality industryHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of...
-
Guest Services Associate
3 days ago
Victoria, Canada Royal Roads University Full timeReporting to the Manager, Client Services, the Guest Services Associate plays an integral role in support of the student, staff and visitor experience at Royal Roads University. Working as part of a team, you will oversee the University’s Welcome Desk, switchboard, Client Services administration and support on-campus accommodation services for students,...
-
Cruise Coordinator
2 days ago
Victoria, Canada Orca Spirit Adventures Full timeOrca Spirit Adventures - Front-line - Full Time | - Permanent - Seasonal - 146 Kingston Street, Marina Level - 1 position available - Accessible Employer: Yes - Open to International applicants with valid Canadian Work permits: Yes Posted on July 27, 2023 This position is a sales position as well as a guest service agent and must ensure all guests feel...
-
Guest Services Associate Seasonal
3 days ago
Victoria, Canada Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...
-
Guest Service Agent
5 days ago
Victoria, Canada SpringTide Whale Watching Full time**Job Summary** **Full time May 1 through to September 30** **Key areas of responsibility**: - Sales (in person, on telephone & online) of various Whale Watching Tours and Charters - Social Media postings - Taking of reservation details accurately and legibly - Providing a high level of Customer Service - Passenger check-in, in office and offsite,...
-
Guest Arrival Expert
5 days ago
Victoria, Canada Marriott International, Inc Full time**Additional Information** Pay: $19.58/hour, Contract: April to September **Job Number** 24035153 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Victoria Ocean Pointe Resort, 100 Harbour Road, Victoria, BC, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type**...
-
Front Desk Agent, Part-time
7 days ago
Victoria, Canada Coast Hotels Full timeYour company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Front Desk Agent contributes to the overall success of the hotel by providing superior customer service and administrative support to the Front...
-
Front Desk Agent
2 days ago
Victoria, Canada Coast Hotels Full timeYour company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front...
-
Front Desk Guest Experience
7 days ago
Victoria, Canada Marriott International Full time**Additional Information** Pay: $21.54 - $23.93 per hour **Job Number** 23040822 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Victoria Ocean Pointe Resort, 100 Harbour Road, Victoria, BC, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB...
-
At Your Service Agent
7 days ago
Victoria, Canada Victoria Marriott Inner Harbour Full timeThe Marriott Victoria Inner Harbour Hotel is a full service property overlooking Victoria's historic and charming downtown, located just steps from world class attractions, venues and dining. Boasting 236 elegantly appointed rooms and suites coupled with 5,000 square feet of functional meeting space. We are currently recruiting for the position of full time...
-
Whale Watching Sales
6 days ago
Victoria, Canada Orca Spirit Adventures Full timeOrca Spirit Adventures - Front-line - Part Time | - Seasonal - 146 Kingston Street, Marina Level Victoria - 1 position available - Accessible Employer: Yes - Open to International applicants with valid Canadian Work permits: Yes Posted on June 26, 2023 **Responsibilities & Qualifications**: GENERAL RESPONSIBILITIES: The Sales Agent’s primary...
-
Customer Service Cruise Shorex Agent
7 days ago
Victoria, Canada Intercruises Shoreside & Port Services Full time**Are you looking for a PART TIME job and available Friday and Saturday evenings (a must) with weekday hours available?** - **Come join the VICTORIA INTERCRUISES TEAM!**_ **Position - Part Time - Shorex Pier Staff** **Recruiting Event - WALK-INS WELCOME** - **Date & Time**:Saturday, March 9th from-10am - 2pm - **Place**: Ogden Point Cruise Terminal, Pier B...
-
Guest Service Representative
3 weeks ago
Victoria, Canada BentallGreenOak Full time**Guest Service Representative** **Victoria, BC** **Who We Are**: BentallGreenOak is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BentallGreenOak serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial,...
-
Shorex Customer Service Cruise Agent
7 days ago
Victoria, Canada Intercruises Shoreside & Port Services Full time**Are you looking for a FUN PART-TIME Seasonal job? Are you available Friday and Saturday evenings (a must) with weekdays available ?** - **Come join the VICTORIA INTERCRUISES TEAM!**_ - **SHOREX PIER STAFF**: - **SHOREX TOUR SUPPORT**: - **WALKING TOUR GUIDE** **For Interview have updated resume ** Dress professionally f **PART TIME/Seasonal - Victoria,...
-
Shorex Customer Service Cruise Agent
5 days ago
Victoria, Canada Intercruises Shoreside & Port Services Full time**Are you looking for a FUN PART-TIME Seasonal job? Are you available Friday and Saturday evenings (a must) with weekdays available ?** - **Come join the VICTORIA INTERCRUISES TEAM!**_ - **SHOREX PIER STAFF**: - **SHOREX TOUR SUPPORT**: - **WALKING TOUR GUIDE** **For Interview have updated resume ** Dress professionally f **PART TIME/Seasonal - Victoria,...
-
Guest Service Representative
2 days ago
Victoria, Canada BGO Full time**Guest Service Representative (Part Time, Contract)** **Victoria, BC | Hillside Mall** **Who We Are**: BGO is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BGO serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial,...