Guest Service Administrator

3 months ago


Toronto, Canada Massage Addict Toronto The Annex Full time

We are looking for a Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth.

**CLINIC HOURS**:

- Monday to Friday : 9am - 9pm
- Saturday : 9am - 5pm
- Sunday : 9am
- 5pm

**RESPONSIBILITIES**
- Provide outstanding client service; answering telephone calls and booking appointments
- Welcome clients by greeting and orienting them to the Clinic upon arrival
- Maintain a working knowledge of all Massage Addict services
- Provide administrative support to the Clinic; forms and documentation for new and existing clients
- Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms (vacuuming, mopping, and laundry)

**REQUIREMENTS & QUALIFICATIONS**
- 5+ years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction
- Superior verbal communication and telephone skills
- Professional, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast-paced environment

If you meet our requirements and have related experience, talent and are looking to work in an upbeat positive work environment then Massage Addict is the place for you

**We thank all applicants but only those qualified will be contacted**

**References Required**

**Job Types**: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 25 - 35 per week

Additional pay:

- Commission pay

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- On call
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- administrative assistant: 5 years (preferred)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2024-09-15



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