Heritage Interpreter

2 weeks ago

Halifax, Canada Canadian Museum of Immigration at Pier 21 Full time

The Canadian Museum of Immigration at Pier 21 continues its tradition of welcoming newcomers to Canada.

The Welcome Home to Canada (WHTC) program is a six month employability program for new immigrants to Canada. If you are an unemployed or underemployed immigrant and facing barriers to meaningful employment this program may be an option for you.

**Why should you apply?**

Finding meaningful work in a new country can come with multiple challenges including non-transferable credentials, lack of Canadian experience, lack of professional networks and linguistic barriers.

By participating in the six month program you will gain work experience, improve your communication skills, build and expand your professional network which will help create more career options and increase your confidence, optimism and hope about your future in Canada.

**About the program**

The program offers you:

- A six month work term at the Canadian Museum of Immigration at Pier 21
- Mentorship and one-on-one supervision
- English language training through the Communications in the Workplace course offered in partnership with Immigrant Services Association of Nova Scotia ISANS
- Job search, resume and cover letter writing, and interview preparation training
- Professional development and network-building opportunities
- Possibility of a two week work placement opportunity with a second employer
- Opportunities to participate in a Job Fair or a networking event

**Job Title**:Heritage Interpreter

**Duration**: 6 months from May to October 2023

**Wages**: $16.65 per hour

**Reports to**: Interpretation and Visitor Experience Manager

**Hours**: 37.5 hours a week with two (2) paid rest periods of 15 minutes and one 30 minute unpaid lunch break each day. As the Museum operates 7 days a week, the workweek includes Saturdays and/or Sundays and irregular hours (evenings, weekends)

**Application Deadline**: 5pm on April 14, 2023

**_Program eligibility_**
- You must be either a permanent resident of Canada, Canadian citizen born outside of Canada (this means you have immigrated to Canada and have become a Canadian citizen) or a protected person as defined in Section 95 of the Immigration and Refugee Protection Act who is legally entitled to work in Canada and Nova Scotia

AND
- You are unemployed or underemployed and facing barriers to employment such as lack of previous Canadian work experience, foreign credentials, language barriers or lack of professional networks.

**_Position Summary_**

The primary responsibility of the Heritage Interpreter is to provide excellent customer service to individuals, school groups and special interest groups on visits to the Canadian Museum of Immigration at Pier 21. You are expected to interpret the permanent, travelling and temporary exhibitions, describe particular areas of interest, answer questions and provide historically accurate information on immigration in a creative way that encourages the audience to participate. You must also complete accurate cash, debit and credit transactions at the front ticket counter, and may be asked to provide customer service in the Gift Shop occasionally.

**_Primary duties:_**
- Deliver guided tours, and assist with presentations and workshops to individuals, school groups and special interest groups
- Ensure visitor satisfaction by providing excellent customer service and communication skills
- Meet and greet visitors in both official languages and provide general Museum and tourist information as required
- Participate in the development of interpretive programming
- Sell tickets, receive cash and perform end-of-day cash reconciliation according to instruction
- Monitor the frontline conditions and report and/or remedy concerns appropriately (including the appearance of the lobby; changes in the state of exhibitions and workshop materials; equipment set-up; etc.)
- Assist with quality control in the Museum
- Conduct ongoing and regular research to improve the quality of Museum presentations and to provide accurate and timely information
- Develop a well-rounded, current knowledge of the Museum, including all departments and services in order to offer appropriate recommendations/ information to visitors
- Conduct daily opening and closing operations of the Museum
- Assume additional responsibilities as requested by the Manager and the Coordinator of Interpretation and Visitor Experience
- Helping to orient and train, new and seasonal Visitor Experience staff and volunteers
- Cross train and provide customer service in the Gift Shop if required.

**_Education, Knowledge & Experience:_**
- Bachelor’s degree or certificate in related discipline such as history, education, tourism or an equivalent in years of experience through demonstrated ability
- High level of customer service skills and knowledge
- Well-developed communication, leadership and organizational skills
- An outwardly consistent, positive and enthusiastic attitude
- A demonstrated excellent unders

  • Heritage Interpreter

    5 days ago

    Halifax, Canada Canadian Museum of Immigration at Pier 21 Full time

    **Job Scope** The primary responsibility of the Interpreter is to provide excellent customer service to individuals, school groups and special interest groups on visits to the Canadian Museum of Immigration at Pier 21. The Heritage Interpreter is expected to interpret the permanent, travelling and temporary exhibitions, describe particular areas of...

  • Bilingual Heritage Interpreter

    2 days ago

    Halifax, Canada Canadian Museum of Immigration at Pier 21 Full time

    **REPORTS TO**: Assistant Manager, Interpretation **WAGE**: $17.30 per hour **DURATION**: six months **Job Scope** The primary responsibility of the Interpreter is to provide excellent customer service to individuals, school groups and special interest groups on visits to the Canadian Museum of Immigration at Pier 21. The Heritage Interpreter is expected...

  • Heritage Interpreter

    5 days ago

    Halifax, Canada Canadian Museum of Immigration at Pier 21 Full time

    **Job Scope** The primary responsibility of the Interpreter is to provide excellent customer service to individuals, school groups and special interest groups on visits to the Canadian Museum of Immigration at Pier 21. The Heritage Interpreter is expected to interpret the permanent, travelling and temporary exhibitions, describe particular areas of...

  • Bilingual Heritage Interpreter

    6 days ago

    Halifax, Canada Canadian Museum of Immigration at Pier 21 Full time

    The primary responsibility of the Interpreter is to provide excellent customer service and creative interpretation to individuals, school groups and special interest groups. Heritage interpreters are expected to interpret the permanent, travelling, and temporary exhibits, describe particular areas of interest, answer questions, develop unique programs and...

  • Heritage Interpreter

    6 days ago

    Halifax, Canada Canadian Museum of Immigration at Pier 21 Full time

    **Welcome Home to Canada Program** **Job Title**: Heritage Interpreter **Duration**: 6 months from May to October 2024 **Wages**: $16.65 per hour **Reports to**: Interpretation and Visitor Experience Manager **Hours**: 37.5 hours a week with two (2) paid rest periods of 15 minutes and one 30 minute unpaid lunch break each day. As the Museum operates 7...

  • Historic Site Interpreter

    5 days ago

    Halifax, Canada Halifax Citadel Society Full time

    Education: No degree, certificate or diploma - Experience: Will train **Work site environment**: - Outdoors **Work setting**: - Heritage/historical site - War/military museum **Tasks**: - Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information **Security and safety**: - Basic...

  • historic site interpreter

    Found in: Talent CA 2 C2 - 1 week ago

    Halifax Regional Municipality, Canada The Friends of the Public Gardens Full time

    Education: No degree, certificate or diplomaExperience: Will trainWork settingBotanical gardensTasksPrepare reportsConduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide informationWork conditions and physical capabilitiesAttention to detailPersonal suitabilityAccurateClient...

  • historic site interpreter

    Found in: Talent CA 2 C2 - 6 days ago

    Halifax Regional Municipality, Canada The Friends of the Public Gardens Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork settingBotanical gardensTasksPrepare reportsConduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide informationWork conditions and physical capabilitiesAttention to detailPersonal suitabilityAccurateClient...

  • Claims Pa2

    2 days ago

    Halifax, Canada Capgemini Full time

    **Claims PA2** - **070585** **About Capgemini** Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and...

  • Call Center Representative

    5 days ago

    Halifax, Canada Capgemini Full time

    **Call Center Representative (English)** - **072068** **About Capgemini** Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong...

  • Bilingual Call Center Representative

    5 days ago

    Halifax, Canada Capgemini Full time

    **Bilingual Call Center Representative (English & French)** - 071975 **About Capgemini** Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms....

  • Bilingual Call Center Representative

    5 days ago

    Halifax, Canada Capgemini Full time

    **Bilingual Call Center Representative (English & French)** - 071976 **About Capgemini** Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms....

  • Claims Pa21

    4 days ago

    Halifax, Canada Capgemini Full time

    **Claims PA21** - 071840 **About Capgemini** Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep...

  • Electrician

    Found in: Talent CA C2 - 2 weeks ago

    Halifax Regional Municipality, Canada Labatt Breweries of Canada Full time

    Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with...

  • Project Manager

    Found in: Talent CA C2 - 2 weeks ago

    Halifax Regional Municipality, Canada Commercial Properties Limited Full time

    Commercial Properties Limited (CPL) has been developing and managing properties in Eastern Canada for over fifty years. We offer high quality premises, great locations, and focus strongly on tenant service. Our specialties include professional offices as well as industrial and retail real estate. We have completed several exciting projects over the recent...