Bilingual Heritage Interpreter
2 weeks ago
**REPORTS TO**: Assistant Manager, Interpretation
**WAGE**: $17.30 per hour
**DURATION**: six months
**Job Scope**
The primary responsibility of the Interpreter is to provide excellent customer service to individuals, school groups and special interest groups on visits to the Canadian Museum of Immigration at Pier 21. The Heritage Interpreter is expected to interpret the permanent, travelling and temporary exhibitions, describe particular areas of interest, answer questions and provide historically accurate information on immigration in a creative way that encourages the audience to participate. The Heritage Interpreter must also complete accurate cash, debit and credit transactions at the front ticket counter, and may be asked to provide customer service in the Gift Shop occasionally.
**Primary duties**
- Deliver guided tours and assist with presentations and workshops to individuals, school groups and special interest groups
- Ensure visitor satisfaction with excellent customer service and communication skills
- Meet and greet visitors in both official languages and provide general Museum and tourist information as required
- Participate in the development of interpretive programming
- Sell tickets, receive cash and perform end-of-day cash reconciliation according to instruction
- Monitor the frontline conditions and report and/or remedy concerns appropriately remedy concerns appropriately, including the appearance of the lobby and Saputo Hall; changes in the state of exhibitions and workshop materials; equipment set-up; etc.
- Assist with quality control in the Museum
- Conduct ongoing and regular research to improve the quality of Museum presentations and to provide accurate and timely information
- Develop a well-rounded, current knowledge of the Museum, including all departments and services in order to offer appropriate recommendations/ information to visitors
- Conduct daily opening and closing operations of the Museum
- Assume additional responsibilities as requested
- Help to orient new Visitor Experience staff and volunteers
- Cross train and provide customer service in the Gift Shop if required.
**Education, Knowledge & Experience**
- Skills and Qualifications -_ **_Required_**
- Bachelor’s degree or certificate in related discipline such as history, education, tourism or an equivalent in years of experience through demonstrated ability
- High level of customer service skills and knowledge
- Fluency in English and French, written and oral.
- Well-developed communication, leadership and organizational skills
- An outwardly consistent, positive and enthusiastic attitude
- A demonstrated excellent understanding of how to provide exceptional visitor service
- High accuracy in performing cash, debit and credit transactions
- Dedicated to keeping all forms and reports constantly up-to-date and accurate
- The ability to remain calm and professional under frequently changing and stressful circumstances
- Comfort with public speaking
- Skills and Qualifications -_ **_Desired_**
- Experience serving the public within a high traffic environment either within a museum, visitor attraction and/or customer service position
- Experience leading activities for children
- Experience in a team environment
- Experience working with volunteers
**Job Type**: Contract
-
Heritage Interpreter
4 weeks ago
Halifax, Canada Canadian Museum of Immigration at Pier 21 Full timeThe primary responsibility of the Interpreter is to provide excellent customer service to individuals, school groups and special interest groups on visits to the Canadian Museum of Immigration at Pier 21. The Heritage Interpreter is expected to interpret the permanent, travelling and temporary exhibitions, describe particular areas of interest, answer...
-
Naturalist Programming Assistant
4 days ago
Halifax, Canada Province of Nova Scotia Full time**Department**:Communities, Culture, Tourism & Heritage **Location**:HALIFAX **Type of Employment**:Summer Works [Regular] **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:4/3/2023 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: The Museum of Natural History is responsible for the collecting and recording of...
-
Bilingual Telecom Design Spec Writer
4 weeks ago
Halifax, Canada MOBIA Technology Innovations Full timeMOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity, and Application and Data Services. Working with Telecommunication Service Providers, Government, Healthcare, and Enterprises across Canada, MOBIA has developed strategic...
-
Bilingual Steam Facilitator
4 weeks ago
Halifax, Canada Discoverycentre Full time**Bilingual STEAM Facilitator (Temporary Seasonal)**: **Department**: - Science Education**Supervisor**: - Director of Science Education**Position Category**: - Full time, temporary seasonal contract**Working Hours**: - 35 hours per week; 15 weeks**Start Date**: - May 22, 2024**Application Deadline**: - April 12, 2024Applicants **must be a current...
-
Visitor Experience Team
4 weeks ago
Halifax, Canada Province of Nova Scotia Full time**Department**:Communities, Culture, Tourism & Heritage **Location**:HALIFAX **Type of Employment**:Seasonal **Union Status**:NSGEU - NSPG **Closing Date**:02-Apr-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: Nova Scotia’s culture and heritage contribute to vibrant communities and enrich the quality of life in every part of...
-
Summer Student
7 days ago
Halifax, Canada Government of Nova Scotia Full timeAbout Us Tourism Nova Scotia is a division of Communities, Culture, Tourism and Heritage. Tourism Nova Scotia works with communities and industry to attract visitors to the province and increase tourism revenues through experience and sector development, business coaching, marketing, and visitor servicing. We lead tourism marketing and development...
-
Summer Student
7 days ago
Halifax, Canada Province of Nova Scotia Full time**Department**:Communities, Culture, Tourism & Heritage **Location**:HALIFAX **Type of Employment**:Student **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:24-May-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: Tourism Nova Scotia is a division of Communities, Culture, Tourism and Heritage. Tourism Nova Scotia...
-
Summer Student
6 days ago
Halifax, Canada Government of Nova Scotia Full time**Competition #**: 42862 **Department**: Communities, Culture, Tourism & Heritage **Location**: HALIFAX **Type of Employment**: Student **Union Status**: Exclusion - Non Union - NSPG **Closing Date**: 24-May-24 (Applications are accepted until 11:59 PM Atlantic Time) About Us Tourism Nova Scotia is a division of Communities, Culture, Tourism and...
-
Sector Engagement Coordinator
5 days ago
Halifax, Canada ARAISA Full time**THE OPPORTUNITY** The Atlantic Region Association of Immigrant Serving Agencies (ARAISA)is seeking a Sector Engagement Coordinator (**Bilingual EN/FR**) to join its growing team. Reporting to the Manager, Programs and Services, the Sector Engagement Coordinator will act as the liaison between ARAISA, its stakeholders, and the wider settlement sector in...
-
Bilingual Advisor Business Consultant
2 weeks ago
Halifax, NS, Canada Sun Life Financial Full timeYou'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world. The Advisor Business Consultant (ABC)...
-
Actor - Keith's Brewery Tour
4 weeks ago
Halifax, Canada Labatt Breweries Canada Full timeDreaming big is in our DNA. Brewing the world’s most loved beers and creating meaningful experiences is what inspires us. We are owners, empowered to lead real change, deliver on tough challenges, and take accountability for the results. We are looking for talent that shares these values, that is ambitious, bold & resilient. We want talent that is looking...
-
Claims Pa2
4 days ago
Halifax, Canada Capgemini Full time**Claims PA2** - **070584** **About Capgemini** Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and...
-
Claims Pa2
4 weeks ago
Halifax, Canada Capgemini Full time**Claims PA2** - **070928** **About Capgemini** Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and...
-
Call Center Representative
4 weeks ago
Halifax, Canada Capgemini Full time**Call Center Representative (English)** - 072066 **About Capgemini** Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong...
-
Bilingual Service Desk Technician
7 days ago
Halifax, Canada Aversan Inc. Full timeSERVICE DESK TECHNICIANAversan Inc. (www.aversan.com) is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified Service Desk Technician to work on...
-
Bilingual Service Desk Technician
1 week ago
Halifax, Canada Aversan Inc. Full timeSERVICE DESK TECHNICIAN Aversan Inc. ( is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified Service Desk Technician to work on leading edge...
-
Bilingual Service Desk Technician
1 week ago
Halifax, Canada Aversan Inc. Full timeSERVICE DESK TECHNICIANAversan Inc. (www.aversan.com) is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified Service Desk Technician to work on...
-
Field Sales Representative, New Graduates
4 days ago
Halifax, Canada Techtronic Industries Canada, Inc. Full timeAt TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: Field Sales Representative | Leadership Development Program TTI Canada Inc. | Milwaukee®, RYOBI® - Full-Time | Permanent | Positions Available Nationwide_ Location: Halifax, NS & Moncton, NB - Multiple roles TTI is where culture meets...
-
Electrician
3 weeks ago
Halifax Regional Municipality, Canada Labatt Breweries of Canada Full timeDreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with...
-
Client Services Consultant
4 weeks ago
Halifax, Canada Nova Scotia Pension Services Corporation Full time**Client Services Consultant** **Competition #CSC-0523-CB** **Job Scope**: The Client Service Consultant (CSC) is accountable for providing accurate and timely customer service, calculations, interpretations, counseling and information by developing an expert level of knowledge of policies, procedures, methods, regulations, and legislation regarding...