Business Performance Manager

6 months ago

Mississauga, Canada Ceva Logistics Full time

CEVA Logistics is one of the leading logistics companies globally, with over 1,300 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation._
- At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by _**_Boldness_**_, _**_Imagination_**_, _**_Exemplary _**_and _**_Excellence_**_. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment._

**Summary**: Accountable for developing and driving financial and operational results in all products of the country. Responsible for measuring, maintaining and managing key data elements as well as promoting, sustaining, and training the country in the operational excellence initiatives. Models and acts in accordance with our guiding principles and core values.**Typical Responsibilities**:

- Drive Corporate Operational Excellence component (LEAN Program, Quality, ZDS, Smart Solutions and applicable training) in a country.
- Manage the operational excellence initiatives by providing leadership and direction in the delivery and achievement of department and company goals and objectives from conception through implementation.
- Develop organization, technical process, and program strategies that optimize performance and efficiencies of the facility. Train the facility in operational excellence methods that will improve productivity, efficiencies, and overall quality of product.
- Collaborate with corporate operational excellence leaders and other station performance management employees.
- Perform analysis on key metrics/processes, monitoring tools, and recommended Kaizen process improvements that maximize efficiencies.
- Create local work instructions, procedures, training material and presentations as needed.
- Drive corporate performance standardization enhancements in both domestic and international business segments.
- Create performance measurements and enhancements to key performance indicators for specific organizational function(s).
- Ensure LEAN benefit results are achieved by the ccounty.
- Communicate measurement standards and key performance indicators to all members of the organization.
- Monitor and verify the integrity of the data to be reported.
- Follow established policies and procedures; determine and recommend potential enhancements.
- Personally coach, train and mentor direct reports and provide career development opportunities though active recruitment, training, and quality management activities.
- Conduct annual performance reviews for all staff within department.
- Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations.
- Perform other duties as assigned.

**Requirements**:

- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
- Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Knowledgeable and experienced in working with LEAN Programs, Quality, ZDS, Smart Solutions and applicable training for a facility.
- Demonstrated understanding of key transportation concepts and key performance indicators (miles, utilization, MPG, etc.).
- Knowledgeable of warehouse operations and freight/logistics optimization.
- Functional understanding of supply chain processes, and third party logistics.
- Experience auditing controls in warehouse, distribution, or manufacturing operations.
- Prior management experience and knowledge of business planning methodologies, competitive analysis, and strategy development.
- Experience with, or ability to understand internal and external implications of solutions proposed, potential areas of risk, and methods to limit liabilities.
- Ability to analyze moderately complex procedural requirements.
- Strong quantitative and integrative analytical skills.
- Ability to generate error-free reports, charts, and graphs.
- Strong organizational skills, detail oriented, and effective time management skills to meet deadlines and complete all projects in a timely manner.
- Ability to follow established policies and procedures; determine and recommend potential enhancements.
- Ability to develop and document processes, and procedures.
- Ability to handle sensitive and/or confidential d

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