Bilingual Business Account Officer

3 weeks ago

Montréal, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What You’ll Be Doing

The Business Account Officer is accountable for the resolution of customer requests related to the management of Business Operating Accounts for Large Corporate and Mid-Market clients, while upholding compliance to internal Business Operating Account controls and Anti Money Laundering (AML) requirements. Perform all regulatory duties related to business accounts according to AML business requirements, such as obtaining corporate status reports, ensuring articles of incorporation and/or amendment are on hand and liaising with the client to fulfill client information requirements in accordance with AML legislation to allow operation of the account.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview

How You’ll Succeed
- Analytical Skills - Interpret and validate internal and external requests to open, close, and manage functionality of business operating accounts for new and existing clients, ensuring procedures are followed and account operating controls are applied. Identify and recommend routine improvements to the job’s operating efficiency and advise management of opportunities to modify existing processes and/or services
- Understanding and Documenting Requirements - Establish services and products to manage all Business Operating Accounts (BOA). Set up IVR, night and safety deposit products, SWIFT programming, and execute client stationary orders for new cheques and deposit books.
- Relationship Building - Provide assistance to clients, Relationship Managers and service providers, when questions arise relating to the account opening process, and/or legislative requirements, ensuring compliance regulations are understood and followed

Who You Are
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.
- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
- You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
- You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
- You're fluent in English and French to serve our clients in the community.

What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:

- Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
- Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
- Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training
- Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Mont-1155 Rene Levesque, 3rd

Employment Type

Regular

Weekly Hours

37.5

**Skills**:
Operational Effectiveness

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