Bell Person

5 days ago


Victoria, Canada Chateau Victoria Full time

A little bit about us

We are proud to be locally owned and operated since 1975 Our staff are genuine. Our work culture encourages the personality of each individual to shine through unscripted, adding to the diversity of our unparalleled service.

Chateau Victoria is a boutique hotel comprised of 177 rooms and 2 thriving food & beverage outlets, Clive's Classic Lounge and Vista 18 Restaurant + Lounge, we offer personalized attention to our guests that is hard to find elsewhere.

Being authentically local means supporting and promoting our local businesses, suppliers, arts community & "unique to Victoria" attractions in our daily interactions with our visitors.

Our Vision:

- To be the local leader of authentic experiences_

Our Mission:
W_e provide comfortable, approachable and personal hospitality experiences with unexpected value_

Our Core Values:

- *Put People First_
- _Bring Passion_
- _Be Collaborative_
- _Support Community_
- _Embrace Positivity & Fun_

Chateau Victoria Hotel & Suites is looking for an enthusiastic individual who is passionate about guest service to join the front office team as a Bell Person.

**Duties & Responsibilities**:

- Greeting guests at the front entry & courtyard of the hotel in a friendly and professional manner.
- Operate the courtesy shuttle and valet park guest vehicles on request.
- Ensure all aspects of work areas are maintained, cleaned, organized and up to date.
- Assist guests with luggage and escort incoming guests to their destination.
- Assist group & tour arrivals and departures, including all baggage handling between bus & guestrooms.
- Be aware of local attractions and restaurants and make recommendations to guests.
- All other duties as assigned.

**Why join our team?**
- Additional pay is provided for tour bag assistance
- A supportive and collaborative team who embrace our core values.
- A great staff meal program.
- Dining and dry-cleaning discounts along with a purchasing program - pay what we pay.
- Employee, Friends and Family rates to stay.
- Employee events - Employee appreciation event PLUS a winter event.
- Discounted rates for parking or bussing, or use our secured bike storage.
- Educational reimbursements.
- Work Milestone and birthday recognition.


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