Customer Service Logistics Coordinator

4 months ago


Burnaby, Canada 18 Wheels Logistics Full time

18 Wheels Logistics is among the most respected names in the supply chain industry. We are a one-stop solution for Warehousing, Co-packing, and Transportation. What makes our business unique is the different lines of businesses we operate in, making us an attractive choice for customers.

We are looking for detail-oriented **Customer Service Logistics Coordinators** to join our Burnaby and Richmond teams
- **Notes: This is NOT a transportation position or an outbound call centre.**_

**Accountabilities & Responsibilities Include (but are not limited to)**:

- Communicate and maintain positive relationships with customers
- Organize and input orders into our WMS and monitor inventory levels of different SKUs on behalf of our customers
- Generate inbound and outbound documents (ex. Pick List, Bill of Lading & Packing List) and coordinate with the applicable teams in processing customer order instructions
- Effectively communicate with customers on any changes in a proactive manner
- Bill and invoice customers in a timely manner
- Coordinate with internal and external stakeholders and teams to meet customer requirements
- Contribute to business development by analyzing logístical problems and proposing new solutions

**Skills & Qualifications**:

- Minimum one (1) year of WMS order entry experience
- Minimum one (1) year of billing/invoicing experience
- Strong proficiency with Microsoft Office
- Strong detail-orientation, analytical, and organizational skills
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Ability to manage multiple tasks and meet deadlines
- Ability to work independently and/or collaboratively
- 18 Wheels Logistics is proud of its commercial growth and cherishes the team members who are the heart of its organization. 18 Wheels is an equal opportunity employer, it values its diversity and inclusion and invites qualified applicants to join this winning team._

**Job Types**: Full-time, Permanent

Pay: From $41,600.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Required Question: What are your salary expectations?
- Required Question: Can you work 40 hours (Monday-Friday 8:00AM-4:30PM) at 8335 Meadow Avenue, Burnaby? If yes, please provide your availability (days and hours).
- Required Question: Can you work 40 hours (Monday-Friday 8:00AM-4:30PM) at 16160 Blundell Road, Richmond? If yes, please provide your availability (days and hours).
- Required Question: Can you work 40 hours (Monday-Friday 8:00AM-4:30PM) at 7185 11th Avenue, Burnaby? If yes, please provide your availability (days and hours).
- Required Question: Which WMS do you have experience with?
- Required Question: What is your experience with billing and/or invoicing?
- Required Question: Are you comfortable working in a warehouse office?

**Experience**:

- WMS Order Entry: 1 year (required)
- Billing & Invoicing: 1 year (required)

Licence/Certification:

- OFA 2 (preferred)
- OFA 1 (preferred)
- BC Driver's Licence (preferred)

Work Location: In person



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