Customer Service Representative

2 months ago

London, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._

How you'll succeed
- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. Job Location

Masonville

Employment Type

Regular

Weekly Hours

20

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy (Inactive), Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

  • Customer Service Representative Opportunities in London

    2 weeks ago

    London, Ontario, Canada Ontario Public Service Full time

    The Ontario Public Service is seeking talented individuals to fill various Customer Service Representative positions in London. As a key member of our team, you will play a crucial role in delivering exceptional service to our customers, ensuring their needs are met with a smile.Company OverviewAt the Ontario Public Service, we strive to create an inclusive...

  • Customer Service Representative

    6 months ago

    London, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...

  • Customer Service Representative

    6 months ago

    London, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...

  • Customer Service Representative

    6 months ago

    London, Canada Checkers Cleaning Supply Full time

    **Customer Service Representative** At Checkers Cleaning Supply, we take cleaning seriously, serving our clients with Honesty, _**INTEGRITY**_, and Dedication since 1984, providing Exceptional Service and Exceptional Supplies. If you are looking to build a career you can love, we’re ready to help! We’re looking for a person with _**GRIT**_ to work hard...

  • Customer Service Representative

    6 months ago

    London, Canada U-Haul Full time

    **Customer service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    6 months ago

    London, Canada Airport Hyundai Full time

    Customer Care Representative / Promotional Specialist **POSITION DETAILS** Location: London, ON Department: Automotive Service Department Employment type: Full-Time Open Position: 1 Our Franchise Car Dealership is seeking a Customer Care Representative with customer care, phone experience and any automotive experience. This opportunity has growth...

  • Customer Service Representative

    7 months ago

    London, Canada Tom Burnside - Desjardins Insurance Agent Full time

    Customer Service Representative - Desjardins Insurance Agent Team Member Location: London, ONType: Full TimePosition Overview:Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through...

  • Customer Service Representative

    4 weeks ago

    London, Ontario, Canada Voyago Full time

    Job OverviewVoyago is a reputable organization seeking an experienced and skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for receiving calls, providing education about Inter-Community Shuttles, and delivering exceptional customer service in a fast-paced environment.Key...

  • Customer Service Representative

    6 months ago

    London, Canada AutoCanada Inc. Full time

    **Customer Service Representative - Collision Centre** **London Auto Collision** **London, Ontario** At **London Auto Collision,** we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team. Acting as a **Full-Time** **Customer Service...

  • Customer Service Representative

    3 months ago

    London, Canada Dura Med Mobility Products Full time

    Customer Service Representative - Answer inbound calls and follow-up with clients as needed. - Greet and assist onsite clients with patience, empathy and effective communication. - Assist sales representatives with quotes, invoices and work orders. - Office administrative duties (filing, billing and clerical) **Qualifications**: - Experience/interest in...

  • Customer Service Representative

    6 months ago

    London, Canada WCGWCUUS Full time

    **Waste Connections of Canada is looking for a Customer Service Representative to join the team at our London ON, location** **A Waste Connections Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. This is a very fast paced work environment, with a variety of multitasking...

  • Customer Service Representative

    4 weeks ago

    London, Ontario, Canada CB Canada Full time

    About the Role:We're seeking a skilled Customer Service Representative to join our team at Motion. As a key member of our client-facing team, you'll play a critical role in delivering exceptional customer experiences and making a tangible impact on our community.Key Responsibilities:Provide clear and concise communication to clients via phone, email, and...

  • Customer Service Representative

    4 months ago

    London, Canada The UPS Store #24 Full time

    Looking for a Customer Service Representative who has a good experience in Customer Service for retail store, The company may agree to provide a payable training guide line to the Employee how hasn't previous experience in shipping, printing,etc. as a Customer Service representative presenting service to the store customers. **Duties &Responsibilities**: -...

  • Customer Service Representative

    6 months ago

    London, Canada WASTE CONNECTIONS OF CANADA Full time

    **Waste Connections of Canada is looking for a Customer Service Representative to join the team at our London ON, location** **A Waste Connections Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. This is a very fast paced work environment, with a variety of multitasking...

  • Customer Service Representative

    4 weeks ago

    London, Ontario, Canada Spencer Gifts - Spirit Halloween Full time

    Job Title: Customer Service RepresentativeEstimated Salary: $45,000 - $55,000 per year (based on location and experience)The Sales Floor Associate is a key member of our store team. As a representative of Spencer Gifts – Spirit Halloween, you will be responsible for creating a welcoming atmosphere for our guests while providing excellent customer...

  • Customer Service Representative

    2 months ago

    London, Canada The UPS Store #24 Full time

    Looking for a Customer Service Representative who has a good experience in Customer Service for retail store, The company may agree to provide a payable training guide line to the Employee how hasn't previous experience in shipping, printing,etc. as a Customer Service representative presenting service to the store customers. **Duties &Responsibilities**: -...

  • Customer Service Representative

    6 months ago

    London, Canada Catalyst Lubricants Full time

    Catalys Lubricants Inc., a division of Crevier Group is searching for a Customer Service Representative for its Ontario location in London. Who are we? We are a family business that was established in 1945. The current shareholders of the third generation of the Crevier family adopt a philosophy of proximity and reliability that we have the chance to feel...

  • Customer Service Representative

    6 months ago

    London, Canada Manco Hr Full time

    Manco HR is a premier staffing agency dedicated to connecting talented individuals with top companies in various industries. We are excited to partner with our client, a leading manufacturer and distributor of outdoor garden decor based in London, Ontario. Our client is committed to providing exceptional products and service to customers, and they are...

  • Customer Service Representative

    6 months ago

    London, Canada Waste Connections of Canada Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment? Waste Connections of Canada is seeking dedicated and enthusiastic individuals to join our team as Customer Service Representatives in London, Ontario. **About Us**: Waste Connections of Canada is a leader in waste management and...

  • Customer Service Representative

    2 months ago

    London, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are looking for a Customer Service Representative to join our team at beBee Professionals in London. The ideal candidate will have a strong ability to communicate with customers and provide excellent service at our food counter.Key Responsibilities:Taking customer orders and preparing food items according to customer preferences.Maintaining cleanliness at...