Certified Customs Specialist

2 weeks ago

Richmond Hill, Canada GeTS eTrade (Canada) Inc. Full time

**Company Summary**:
Global eTrade Services (GeTS) is a Software-as-a-service platform company that provide services to the trade & logistics industry. GeTS enables the orchestration of physical logistics, compliance and financial requirements of trade and supply chain seamlessly, smartly and securely, thus powering global trade by making it accessible, predictable and easier to fulfil. The company has linkages to 26 Customs nodes across the world, with more than 175,000 connected parties and conducting more than 18 million transactions annually.

**Responsibilities & Tasks**
- Plan and develop product throughout the product lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision.
- Drive product enhancements, new services and amendments to product features.
- Develop Product Roadmap to achieve product targets (in terms of budgeted revenues, revenue drivers and market share)
- Conceptualize product concepts (capabilities in terms of digital and non-digital functions/features/services) based on product plans and roadmaps
- Design products with Customer Experience in mind
- Provide detailed analysis and management reports on product performance vs. competitors and overall markets’ performance.
- Conduct competitive scan, financial analysis and recommendation of product functions and strategies to maintain competitiveness in the market.
- Monitor and analyse product performance versus key competitors. Trigger planning sessions, strategies and actions to counter threats and concerns.
- Keep abreast of international developments relating to trade facilitation.
- Generate users’ stories on product specifications and requirements
- Work with engineering /QA team to plan and deliver features on time
- Monitor and measure launched products performance and useability, communicate feedback to product development teams
- Understand the user behavior, design and deliver product solutions to solve customer problems

**Qualification**:

- Degree in Computer Science, Computer Engineering, Software Engineering, Information Technology or related disciplines
- More than 3 years’ of experience in supply chain management, global trade and logistics industry
- More than 5 years’ experience in IT solutions in trade and logistics & supply chain or global transportation industries
- Experience in Canada Customs, IID, ACI, RNS a plus
- Experience in product development / management areas a plus
- 2+ years’ experience with:

- Data communication method such (VAN, FTP, SFTP, SOAP, REST, XML, JSON)
- Wireframing/prototyping tools, sequence diagrams, state diagrams, class and object diagrams (Axure, UXPin, Lucidchart)
- Different software development methodologies, i.e. Waterfall (SDLC), Agile, etc.
- ANSI X12 and EDIFACT
- Past experience in technical writing or user acceptance testing
- Past experience in IT, SaaS

**Skills Required**:

- Ability to work in cross-functional teams, deliver on commitments
- High-level comfort in a fast-paced STARTUP environment
- Organized, independent, resourceful and diligent
- Ability to communicate effectively and tactfully with all levels of client personnel and team members
- Experience in Product P&L responsibility and management
- Ability to present our products and brand effectively
- Competitive and driven with a strong work ethic and goal oriented
- Possess a blend of business, marketing and sales acumen
- Fast and accurate under tight deadlines
- Extensive problem solving and decision-making skills
- Must enjoy spending time in the field to understand problems and find innovative solutions for the client.

**Job Types**: Full-time, Permanent

**Salary**: From $100,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- Paid time off
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
Virtual interviews due to Covid-19.

**Experience**:

- Product management: 3 years (preferred)
- Software development: 3 years (preferred)
- logistics/customs domain: 5 years (preferred)

Licence/Certification:

- licence in certified customs specialist (preferred)

Work Location: Hybrid remote in Richmond Hill, ON

  • NOC Network Operations Support Specialist

    2 weeks ago

    Richmond Hill, Canada Onico Solutions Full time

    NOC Network Operations Support SpecialistThe NOC Network Operations Support Specialist is responsible for all aspects of support functions which includes a combination of field maintenance/customer support and activities with a NOC (Network Operations Center) on a 24/7 basis.QualificationsEducation• 2 years technology diploma in a telecommunications or...

  • NOC Network Operations Support Specialist

    1 week ago

    Richmond Hill, Canada Onico Solutions Full time

    NOC Network Operations Support SpecialistThe NOC Network Operations Support Specialist is responsible for all aspects of support functions which includes a combination of field maintenance/customer support and activities with a NOC (Network Operations Center) on a 24/7 basis.QualificationsEducation• 2 years technology diploma in a telecommunications or...

  • NOC Network Operations Support Specialist

    1 week ago

    Richmond Hill, Canada Onico Solutions Full time

    NOC Network Operations Support SpecialistThe NOC Network Operations Support Specialist is responsible for all aspects of support functions which includes a combination of field maintenance/customer support and activities with a NOC (Network Operations Center) on a 24/7 basis.QualificationsEducation• 2 years technology diploma in a telecommunications or...

  • Logistics/customs Product Manager

    3 days ago

    Richmond Hill, Canada GeTS eTrade (Canada) Inc. Full time

    **Company Summary**: Global eTrade Services (GeTS) is a Software-as-a-service platform company that provide services to the trade & logistics industry. GeTS enables the orchestration of physical logistics, compliance and financial requirements of trade and supply chain seamlessly, smartly and securely, thus powering global trade by making it accessible,...

  • NOC Network Operations Support Specialist

    Found in: Jooble CA O C2 - 1 week ago

    Richmond Hill, ON, Canada Onico Solutions Full time

    NOC Network Operations Support Specialist The NOC Network Operations Support Specialist is responsible for all aspects of support functions which includes a combination of field maintenance/customer support and activities with a NOC (Network Operations Center) on a 24/7 basis. Qualifications Education • 2 years technology diploma in a telecommunications...

  • Technical Support Specialist

    5 days ago

    Richmond Hill, Canada Inspur USA Inc. Full time

    We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both internal employees and external customers on their technical needs. As Technical Support Specialist you are passionate about following up as...

  • Technical Support Specialist

    5 days ago

    Richmond Hill, Canada TP-LINK CANADA INC. Full time

    Job Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...

  • Quotations Specialist

    2 weeks ago

    Richmond Hill, Canada Amico Group of Companies Full time

    Quotations Specialist - Amico Clinical Solutions Quotations Specialist - Amico Clinical SolutionsRichmond Hill, ON DUTIES AND RESPONSIBILITIES Respond to Sales/customer queries related to product quotes Prepare and provide quotes for new and existing customers Coordinate with other departments,...

  • Quotations Specialist

    2 weeks ago

    Richmond Hill, Canada Amico Group of Companies Full time

    Quotations Specialist - Amico Clinical Solutions Quotations Specialist - Amico Clinical SolutionsRichmond Hill, ON DUTIES AND RESPONSIBILITIES Respond to Sales/customer queries related to product quotes Prepare and provide quotes for new and existing customers Coordinate with other departments,...

  • Quotations Specialist

    2 weeks ago

    Richmond Hill, Canada Amico Group of Companies Full time

    Quotations Specialist - Amico Clinical Solutions Quotations Specialist - Amico Clinical SolutionsRichmond Hill, ON DUTIES AND RESPONSIBILITIES Respond to Sales/customer queries related to product quotes Prepare and provide quotes for new and existing customers Coordinate with other departments,...

  • Digital Marketing Specialist

    3 days ago

    Richmond Hill, Canada Ward & Uptigrove Human Resources Solutions Full time

    **Digital Marketing Specialist** Our client is looking for you to join their team as their Digital Marketing Specialist within York Region. They are looking for a specialist that can take their digital marketing programs to the next level. This includes: - **Social media engagement;**: - **Search ranking optimization; and**: - **Enhancing the customer...

  • Technical Support Specialist

    5 days ago

    Richmond Hill, Canada TP-LINK CANADA INC. Full time

    Job Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...

  • Contract Management Specialist

    3 days ago

    Richmond Hill, Canada Compugen Inc Full time

    **Job Title** - Contract Management Specialist **Vacancy No** - VN6899 **Work Location** - Richmond Hill, ON **Base Pay Range** - To be discussed during the recruitment process **Job Details** **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire,...

  • Social & Digital Customer Service Specialist

    3 days ago

    Richmond, Canada Boston Pizza International, Inc. Full time

    **Restaurant Digital/Social Customer Service Specialist** We are looking for a Customer Service Specialist that is passionate about delivering remarkable hospitality to all our guests and will enjoy finding solutions to ensure that every guest experience is exceptional. Someone who enjoys using social sites such as Trip Advisor, Google reviews, Facebook...

  • Retail Specialist

    4 days ago

    Richmond Hill, Canada Freedom Mobile Full time

    **A little about us** At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians - we’re always on the lookout for go-getters that are committed to disrupting the status quo. Does that sound like you? We’d love to meet you. **The role** If you’re an upbeat, self-starter who genuinely enjoys...

  • Sales Support Specialist

    18 hours ago

    Richmond Hill, Canada Liteline Corporation Full time

    Are you looking to grow your career with a dynamic sales team? Do you have a passion for problem-solving and creative thinking? Liteline needs someone like you! With 40 years of dedicated Customer Service behind us, we are expanding our Customer Service Team and are looking for enthusiastic, thoughtful, problem solvers to propel us into the future. If you...

  • Tcm Clinic Marketing Specialist

    19 hours ago

    Richmond Hill, Canada E Healthcare Ltd. Full time

    ### Job Overview: We are seeking a highly skilled and motivated Marketing Specialist to join our team. As a Marketing Specialist, you will be responsible for providing expert advertising strategies and executing campaigns to help promote the clinic, as well as bringing in new patients. ## Duties: - Provide marketing expertise and lead in devising the...

  • Quotations Specialist

    7 days ago

    Richmond Hill, Canada Amico Clinical Solutions Full time

    **Quotations Specialist - Amico Clinical Solutions** **Richmond Hill, ON** **DUTIES AND RESPONSIBILITIES** - Respond to Sales/customer queries related to product quotes - Prepare and provide quotes for new and existing customers - Coordinate with other departments, particularly Sales Representatives and Project Managers for quotation inquiries - Review the...

  • E-commerce Specialist

    2 weeks ago

    Richmond Hill, Canada Doglas Trading Inc. Full time

    **Doglas Trading Inc.** **E-Commerce Specialist** **From $35,000-$50,000 per year** **Full-time, Permanent** **Responsibilities**: - Manage listings on multiple marketplace account including Amazon, Walmart, Bestbuy and Ebay - Analyze pricings from competitors and implement pricing strategies on our listings - Manage customer service, customer reviews...

  • E-commerce Specialist

    3 hours ago

    Richmond Hill, Canada Doglas Trading Inc. Full time

    **Doglas Trading Inc.** **E-Commerce Specialist** **From $35,000-$50,000 per year** **Full-time, Permanent** **Responsibilities**: - Manage listings on multiple marketplace account including Amazon, Walmart, Bestbuy and Ebay - Analyze pricings from competitors and implement pricing strategies on our listings - Manage customer service, customer reviews...