Courier Pay Optimization, Manager

5 months ago

Toronto, Canada SkiptheDishes Full time

**Ready for a Challenge**

**All about the role**

As the Courier Pay Optimization Manager, you will play a key role in supporting the Courier Pay Optimization team in developing a comprehensive approach to courier pay for our self-supporting contractor delivery model across international markets. You will be responsible for data insights and experimentation to drive short-term tactical optimizations, while also supporting the long-term pay strategy through process improvements and automation. Working closely with various global functions, including markets, product, and data science teams, you will leverage economic frameworks to assess network performance, courier behaviour, and market conditions with a focus on enhancing courier pay and incentives.

**What’s On Your Plate**:

- Support key courier pay initiatives by developing data insights, visualisations, and recommendations.
- Develop global courier pay optimization opportunities through the use of analytical tools, experimentation, and storytelling.
- Deep dive into courier pay issues, tools, or product features to find opportunities for improvement, develop business cases, and influence the product roadmap.
- Develop & deploy detailed and complex solutions to deficiencies and problems, including automation and process improvements.
- Collaborate with product, tech and data science teams to oversee and deploy new product features across international markets.
- Communicate with other departments/teams to exchange important information about projects/activities.
- Provide updates, share progress, and report the impact of initiatives to relevant stakeholders, including the senior management team.

**Recipe for Success**:

- Experience in analytics, consulting or a related role.
- Advanced SQL skills and experience with complex data structures.
- Familiarity with A/B testing, experimental design, and statistical analysis.
- Visualisation skills with Tableau (or similar), Google Sheets, Excel.
- Exceptional stakeholder management skills; able to deliver complex work in collaboration with colleagues, teams and functions.
- Proactive, self-motivated and curious, ability to run with an idea.
- Adaptability to work in a dynamic and ambiguous environment, where priorities may change and new business obstacles may arise.
- Work well under pressure and can balance multiple priorities.
- Great communication skills and able to explain data to various audiences.

**At JET, this is on the menu**:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

**Inclusion, Diversity & Belonging**

**What else is cooking?**

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

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