Network Optimization Lead

2 weeks ago

Toronto, Canada SkiptheDishes Full time

**Hungry** For A Challenge?**

We believe in diversity, innovation, and the power of teamwork, creating an environment where employees are encouraged to thrive and contribute to our growing impact.

We are seeking two Network Optimization Leads to join our Global Logistics team, reporting to the Senior Manager of Network Optimization. In this role, you will become a Subject Matter Expert (SME) in network performance, responsible for optimising tools, driving efficiency, and influencing the future of our logistics operations. You will focus on enhancing the overall delivery network and order flow systems, with the goal of balancing the needs of customers, couriers, restaurants.

**What's On Your Plate**:

- Serve as SME for network optimization tools and processes, ensuring effective strategies that balance customer, courier, restaurant, and business needs.
- Data-driven Insights: Utilise advanced SQL skills to extract insights, identify performance improvement opportunities, and implement impactful changes.
- Process Optimization: Analyse and refine operational workflows to improve efficiency, including but not limited to, ETA generation, courier assignments, order batching, and dynamic preparation times.
- Documentation: Develop and maintain clear, comprehensive documentation for all network optimization tools, processes, and methodologies.
- Collaboration: Partner with global and local teams across departments to ensure seamless execution of optimization strategies.
- Performance Evaluation: Assess and report on the financial and operational impact of optimization efforts, with a focus on cost-performance balance.
- Stakeholder Engagement: Use G Suite (Google Slides, Sheets) to present complex insights and performance reports to senior management and cross-functional teams.
- Product & Operations Roadmap Influence: Support in co-creating the product and operational strategy.

**Recipe for Success**:

- ** Experience**:3-5 years in operations or analytical roles with a focus on process optimization and data analysis, preferably in logistics, courier operations, or similar industries.
- ** Technical Skills**: Advanced SQL skills are essential, with experience working with large, complex datasets. Familiarity with Tableau or similar tools is a plus.
- ** Analytical Mindset**:Ability to dissect and solve complex challenges through structured thinking and a data-driven approach.
- ** Communication**:Strong verbal and written communication skills, with proficiency in presenting insights to different stakeholders, from senior executives to operational teams.
- ** Collaborative Attitude**:Ability to work in cross-functional teams, driving initiatives that deliver measurable business improvements.
- ** Initiative**: A proactive, self-starter mindset, with the ability to independently manage multiple work streams and projects.

**Location**:Toronto, On (Hybrid Working Arrangement)

**What It's Like to Work at Skip**:
Skip is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.

That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.

SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.
- Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory._

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