Visitor Services

Company Biography
The County of Lambton is an urban-rural area in southwestern Ontario that is home to over 126,000 residents. The Corporation's seven divisions operate programs and services for the residents of Lambton County such as land ambulance, provincial offences court, three Long-Term Care Homes, 25 library branches, two museums, an art gallery, archives, local roadways, public health services, housing services, social services, building services and planning and development services. Lambton County is a community dedicated to economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with its municipal and community partners.

The Oil Museum of Canada, National Historic Site, tells the story of Lambton County’s important contributions to the development of the world’s oil industry. The museum preserves the site of the first commercial oil well in North America dug by James Miller Williams in 1858. Our purpose is the preservation, enhancement and presentation of oil heritage, its artifacts, culture and the history of the County of Lambton and its surroundings. Please note that due to the semi-remote location of the museum, it is not accessible by public transportation. For more information visit lambtonmuseums.ca/oilmuseum
Position Overview
The Visitor Services & Programming Student under the direction of the Curator/Supervisor will play an important role being an educator to visitors about the important oil history of the area while assisting the Educational Program Coordinator in the delivery of public programs and special events. Additionally, the student will be assisting the Reception/Visitor Engagement Clerk with admissions, gift shop sales, social media engagement, and tourism inquiries and conducting light maintenance and cleaning as required.

**Responsibilities**:
Visitor Engagement
1. Assist with daily opening and closing procedures
2. Cash handling of admissions, gift shop sales and museum memberships
3. Light cleaning of the outbuildings
4. Greet and provide orientation for incoming visitors
5. Capture and compile data of visitors
6. Answer phone calls and respond to tourism inquiries

Programming
1. Assist with the delivery of booked educational programs (summer camps, adult tours, wagon rides)
2. Contribute to the organizing and planning of museum special events
3. Prepare evaluations of educational programs
4. Contribute articles to museum newsletter
5. Create future social media content; write content, take photos, create running post ideas
6. Organize and create index of reference files
7. Prepare and replenish program supplies

**Qualifications**:

- be a Canadian citizen or a permanent resident, or have refugee status in Canada.

**Note**: Non-Canadian students or graduates holding temporary work visas or awaiting permanent status are not eligible.
- be legally entitled to work in Canada
- be between 16 and 30 years of age at the start of employment.
- have finished the school term at the start of employment
- meet the specific eligibility criteria of the program to which you apply.
- be willing to commit to the full duration of the work assignment.
- not have another full-time job (over 30 hours a week) while employed with YCW.
- have been a full-time student (as defined by his or her educational institution) in the semester preceding the YCW job.
- intend to return to full-time studies in the semester following the YCW job.