Benefits Specialist

7 months ago

Mississauga, Canada UniFirst Full time

**Job Summary**:
Contract Position - 8 months

**Job Detail**:

- Act as point of contact to all Canadian Locations, Team Partners, and vendors to research benefit-related inquiries and resolve any claim or benefit discrepancies.
- Act as the Subject Matter Expert for area of responsibility and provide recommendations and solutions to improve overall company benefit offerings.
- In partnership with Management, oversee vendors and outsourced administrator relationships to ensure they adhere to established processes, meet agreed upon service levels, and promptly address participant issues.
- Partner with HRIS and IT on benefit/IT projects and in resolving data integrity related to assigned benefit programs.
- Maintain awareness of legislation, regulations, and standards related to area of responsibility in order to ensure compliance within area of responsibility.
- Maintain awareness of best practices, industry trends, and emerging issues related to area of responsibility.
- Maintain a strong grasp on the industry through participation in industry groups, networking with peers and conference attendance to gain insights into trends as well as arrangements of comparable entities.
- Participate in ongoing professional development to aid in ongoing knowledge and skills acquisition.
- Proactively and independently develop reports and analyses for review by the HR Country Manager and North America Benefits Manager.
- Coordinate with HR team members to ensure completion of duties, and communication of changes necessary to maintain accurate data and payroll transactions.
- Conduct regular audits of HRIS (i.e., enrolment data, data changes) to ensure alignment with eligibility criteria and other design parameters; ensure premium and budget rates accurately reflected in HRIS.
- Develops communications and update applicable materials regarding Health and Welfare, RRSP, and program changes, as well as actively promote and educate benefit plans to workforce.
- Develop reports for presentation and communications for awareness or implementation of changes.
- Support annual and ad hoc benefits projects as necessary.

**Qualifications**:
**Requirements**:
**Experience**:

- Minimum of 3 - 5 years of progressive experience in HR with exposure to employee benefits programs implementation and administration.
- Demonstrated passion for benefits administration and a working knowledge of benefits regulations.
- Experience with HRIS systems (PeopleSoft preferred) and advanced skills in Microsoft Office suite (Word, Excel, PowerPoint, Teams, Outlook) with demonstrated experience with relational databases.
- Ability to manage multiple projects and prioritize work, at times with conflicting priorities with little supervision.
- Excellent communication skills (both written, oral, and listening) as well as a high level of diplomacy and confidentiality will be required.
- Demonstrated experience providing a high level of customer service to all levels of leadership, including the executive level.
- Accuracy and attention to detail in work, proven analytical and problem-solving skills, strong customer service focus.
- Working knowledge of Employment Standards in various provinces, Canadian Human Rights Act, and other relevant legislation.
- Proven critical thinking skills.

**Education**:

- Undergraduate degree or equivalent experience required.
- HR post-graduate designation and/or Certified Compensation Professional (CCP) designation or working towards a designation is preferred; Certified Human Resources Leader (CHRL) designation an asset.

**Additional Requirements**:
Able to travel to the US may be required on occasion.

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