Program Administrator

6 months ago

Mission, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $28.44 - $37.33 / hour Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

We have an exciting opportunity for an Program Administrator based out of Mission, B.C.

**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
Reporting to the Manager, Indigenous Health, the Program Administrator, Indigenous Health Liaison (IHL) Program, provides organization and coordination support for the IHL program such as new employee orientation and onboarding, professional development, program education strategy, development and evaluation of administrative program policies, monitoring service implementation and identifying program service needs and future demands.The Program Administrator provides input for the development and maintenance of resources to support professionals and families regarding Indigenous health.The Program Administrator liaises with internal and external partners such as academic institutions, regulatory colleges, corporate partners,other health authorities, and functions as the central point of contact for the administration of designated programs/projects.The Program Administrator also is responsible for reviews of tools/resources/materials/records, coordinating program activities and workflow, maintaining electronic files/summaries/reports, and recommends process and system improvements.

**“Fraser Health Authority values diversity within the workplace. For this position, we also want to highlight that First Nations, Inuit, Metis or Indigenous ancestry is regarded as directly relevant to the skills and knowledge for excellence in the position.”**

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
Reporting to the Manager, Indigenous Health, the Program Administrator, Indigenous Health Liaison (IHL) Program, provides organization and coordination support for the IHL program such as new employee orientation and onboarding, professional development, program education strategy, development and evaluation of administrative program policies, monitoring service implementation and identifying program service needs and future demands.The Program Administrator provides input for the development and maintenance of resources to support professionals and families regarding Indigenous health.The Program Administrator liaises with internal and external partners such as academic institutions, regulatory colleges, corporate partners,other health authorities, and functions as the central point of contact for the administration of designated programs/projects.The Program Administrator also is responsible for reviews of tools/resources/materials/records, coordinating program activities and workflow, maintaining electronic files/summaries/reports, and recommends process and system improvements.

**Responsibilities**:

- Coordinates and provides support for Indigenous Health Liaison specific programs/projects by developing and implementing work methods and procedures that support the objectives of the programs/projects including onboarding/orientation support, resolves day-to-day problems and evaluates administrative operating procedures/processes.
- Functions as a central point of contact for assigned IHL programs/projects. Receives and responds to related queries, prepares and distributes communications/correspondence, liaises with internal and external partners for communications around IHL.Clarifies information and resolves issues and/or escalates queries to the Team Leader and/or Manager as appropriate.
- Assists in the evaluation of assigned IHL programs/projects by coordinating participation and evaluation information, conducting preliminary analysis, generating summaries,coordinating with participants, and reviewing evaluation results with the team.
- Coordinates and maintains processes for receiving, reviewing, processing, tracking, and filing resources and records.
- Establishes and maintains databases and records, includi

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