Customs Supervisor
7 months ago
Reporting to the Customs Manager, the Customs Supervisor will be responsible for assisting the Customs Branch Manager in overseeing key aspects of day-to-day operations and developing and maintaining existing processes and procedures. The Supervisor will also provide guidance to operational staff to ensure the branch is achieving operational goals.
**Required Qualifications**:
- High School Diploma
- Industry-related studies (CCS, CTSC or professional status)
- Minimum 5 years of continuous full-time experience as a customs rater
- Knowledge and experience in problem reporting and analysis
- Strong background in customs brokerage procedures and processes
- Excellent communication and organizational skills
- Computer literacy
- High level of integrity, confidentiality and accountability
- Effective leadership skills, with a strong focus on operations and business processes
- Ability to attend and conduct meetings if required (clients, staff, etc.)
**Preferred Qualifications**:
- Ability to work in a fast-paced environment
- Time management skills
- Quality orientation - attention to detail
- Customer focus and excellent communication skills
- Talents for problem-solving
- Responsibility and reliability
**What we offer**:
- Complete training
- Competitive salary adapted to your work experience
- Employer matched pension plan
- Employee incentive program
- Employee benefit plan (health, life and disability insurance)
- Paid personal leave
- Employee Assistance Program
- Tuition reimbursement
- Ability to evolve within the company
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