Service Dispatcher

4 days ago


Mississauga, Canada Genrep Ltd.Ltee Full time

**Work setting**:

- Urban area
- Repair and maintenance services
- Warehouse

**Tasks**:

- Provide customer service
- Advise vehicle operators of traffic and other problems
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Receive requests for emergency assistance or service
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

**Computer and technology knowledge**:

- Dispatch management service software
- Switchboard 1-25 lines
- Internet

**Service experience**:

- Heating, ventilation and air conditioning (HVAC) system

**Security and safety**:

- Basic security clearance
- Criminal record check

**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure

**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player

**Health benefits**:

- Dental plan
- Health care plan
- Paramedical services coverage

**Financial benefits**:

- Gratuities

**Long term benefits**:

- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)

**Other benefits**:

- Free parking available
- Paid time off (volunteering or personal days)
- Parking available
- Travel insurance



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