Service Dispatcher
4 days ago
**Work setting**:
- Urban area
- Repair and maintenance services
- Warehouse
**Tasks**:
- Provide customer service
- Advise vehicle operators of traffic and other problems
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Receive requests for emergency assistance or service
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
**Computer and technology knowledge**:
- Dispatch management service software
- Switchboard 1-25 lines
- Internet
**Service experience**:
- Heating, ventilation and air conditioning (HVAC) system
**Security and safety**:
- Basic security clearance
- Criminal record check
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
**Health benefits**:
- Dental plan
- Health care plan
- Paramedical services coverage
**Financial benefits**:
- Gratuities
**Long term benefits**:
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:
- Free parking available
- Paid time off (volunteering or personal days)
- Parking available
- Travel insurance
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