Microsoft Teams Voice

3 weeks ago


Toronto, Canada Compugen Inc Full time

**Job Title**
- Microsoft Teams Voice - Contract

**Vacancy No**
- VN5789

**Work Location**
- Toronto, ON

**Job Details**
- Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
- If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.
- We are seeking a dynamic
- **Microsoft Teams Voice Consultant **for our
- **Toronto** branch who has experience with the solution planning, development, and delivery of Microsoft Teams Voice from a variety of source environments. You will be a trusted advisor who will provide technical guidance, mentorship and support to the Long View community and our clients.
- **
**A Day in the Life**:

- Implementation and support of Microsoft Teams Phone System and Microsoft Teams Direct Routing
- Implementation and support of Audio Codes including SIP trunking and PRI services
- Implementation and support of Teams Call Queue and Auto Attendants
- Preferably experience with integrating 3rd party contact center solutions with Microsoft Teams
- Designing and deploying carrier SIP solutions
- Support for enterprise customer network, including troubleshooting voice, video and data (IP) traffic
- Handling scripting and test automation relevant to Microsoft Teams Phone System
- Experience with private, public and hybrid clouds
- Solid knowledge of VoIP protocols such as SIP, H323, MGCP, RTP, Codecs knowledge and troubleshooting experience.
- Strong understanding of SIP networks and analogue devices
- Implement and support the technology change from Legacy PBX/Lync/Skype for Business to Microsoft Teams Direct Routing

**What You Bring**:

- Understanding of voice communications, Teams calls in MS Teams, Enterprise/Cloud based Voice, Skype Enterprise Voice, and general telephony
- Microsoft Teams and Groups administration
- Familiarity with the underlying service architecture of Microsoft Teams including Exchange Online, Azure Active Directory and relevant licensing
- Familiarity with concepts for distribution lists, security groups, and 365 Groups
- Experience designing and leading migration projects to Teams (from Skype, SharePoint/OneDrive, Slack, including Enterprise Voice, etc.)

**What Makes You Extra Awesome**:

- Experience integrating 3rd party contact center solutions with Microsoft Teams
- Current industry certifications, including Microsoft Cloud Solution preferred
- MS 700 or Microsoft 365 Certified: Teams Administrator Associate

ITR
- Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.



  • Toronto, Canada Long View Systems Full time

    **Long View. A career that helps you get more out of life.** *** A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long...


  • Toronto, Canada Microsoft Full time

    Overview Do you want to join an exciting, fast-paced and innovative team? If you’re excited about technology and helping Microsoft’s Enterprise Customers, Partners and external communities learn, if you like to see that ‘lightbulb’ moment in others, come join us and put your skills to great use!  Skilling has never been more important than it...


  • Toronto, Canada Microsoft Full time

    Do you want to join an exciting, fast-paced and innovative team? If you’re excited about technology and helping Microsoft’s Enterprise Customers, Partners and external communities learn, if you like to see that ‘lightbulb’ moment in others, come join us and put your skills to great use! Skilling has never been more important than it is right now -...


  • Toronto, Ontario, Canada Microsoft Canada Full time

    OverviewDo you want to join an exciting, fast-paced and innovative team? If you're excited about technology and helping Microsoft's Enterprise Customers, Partners and external communities learn, if you like to see that 'lightbulb' moment in others, come join us and put your skills to great use Skilling has never been more important than it is right now -...


  • Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Toronto, Canada Microsoft Full time

    Overview We are looking to hire an experienced Senior Product Manager- Ecosystem to join our team and become a driving force behind the continued success of Microsoft Teams (the fastest-growing business application in Microsoft's history, with 320 million monthly active users) and help accelerate our growth of Microsoft Copilot through a vibrant and...


  • Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • IT Business Analyst

    4 weeks ago


    Toronto, Canada TD Bank Full time

    407687BR Technology Solutions Toronto, ON May 1, 2023 Company Overview Department Overview Building a World-Class, Diverse and Inclusive Technology Team at TD We can’t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded...

  • IT Business Analyst

    4 weeks ago


    Toronto, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** Building a World-Class, Diverse and Inclusive Technology Team at TD We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to...

  • Channel Sales Manager

    22 hours ago


    Toronto, Canada Microsoft Full time

    As a Channel Sales Manager - Modern Work and Security you will work with our Top Managed Partners. You will work closely with them to drive sales at scale and to deliver revenue impact to the business. You will provide Sales Readiness and Deal Coaching and Manage Top Deal Execution. This opportunity will allow you to deepen your Solution Area Knowledge, Grow...


  • Toronto, Canada Microsoft Full time

    In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a **Metro Build Program Manager** Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a **Metro Build Program Manager**, you...


  • Toronto, Ontario, Canada Microsoft Canada Full time

    OverviewWe are looking to hire an experienced Senior Product Manager- Ecosystem to join our team and become a driving force behind the continued success of Microsoft Teams (the fastest-growing business application in Microsoft's history, with 320 million monthly active users) and help accelerate our growth of Microsoft Copilot through a vibrant and robust...


  • Toronto, Canada Microsoft Full time

    Microsoft’s Global Partner Solutions Americas Channels team energizes and leads the talented ecosystem of partners essential to billions of users that power, enable, and innovate with millions of organizations. The organization’s charter is central to Microsoft’s entire cloud portfolio, and we have ambitions to do much more, especially with our trusted...


  • Toronto, Canada Microsoft Full time

    Overview The Account Technology Strategist (ATS) is at the forefront of our digital transformation efforts for our enterprise customers. Paired with an Enterprise Account Executive, the ATS works exclusively to support the business of customers, map business scenarios to the technical foundation, understand and translate the customer priorities and...


  • Toronto, Canada The Royal Conservatory Full time

    **Job Description**: **Teaching Assignment Details**: **Assignment**:Voice Instructor (Children) **School**: The Oscar Peterson School of Music **Location**: 273 Bloor Street West, Toronto (RCM Main Building) **Pay Range**:$50-60/hour private lessons **Academic Term**:2023-2024 Fall Semester **Start Date**:September 9, 2023 **Additional Information**: ...


  • Toronto, Ontario, Canada Microsoft Canada Full time

    OverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...


  • Toronto, Ontario, Canada Scotiabank Full time

    Join a Dedicated Team at ScotiabankThe role involves being a subject matter expert in the cloud-based Voice Biometrics solution (Gatekeeper) along with related technologies, primarily Java development. Responsibilities include providing daily and on-call support for enterprise solutions managed by the eContact team.Role HighlightsSupport and develop the...


  • Toronto, Canada Intrepid Travel Full time

    As the largest travel B Corp globally Intrepid creates positive change through the joy of travel by offering sustainable, experience-rich travel and providing the best travel experiences ever, for both the people and the planet. Travel to us is a force for good and we want to be the best travel company not just in the world, but for the world. So, let’s...


  • Old Toronto, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title:  Java Developer, Voice Biometrics, Scotiabank Requisition ID: 199007Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The primary purpose of the role is subject matter expert with our...


  • Old Toronto, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title:  Java Developer, Voice Biometrics, Scotiabank Requisition ID: 199007Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The primary purpose of the role is subject matter expert with our...