System Administrator

3 weeks ago

North York, Canada Information Technology Solution Providers Inc Full time

**Job description: - System Administrator / Field Support**

**Job responsibilities**:
Monitor and improve Azure and AWS Infra setup.

Administer the ITSP Office Network, including Firewall, VPN, switches, Wi-Fi, etc.

Provide support to client issues and requests.

Administer Azure and Local AD setup.

Manage the Local Infra, including VMware Host.

Setup the endpoint management solution

Set up the PCs and configure standard software through endpoint management, including office config, security software, etc.

Be available on-call on rotation and for critical issues during off hours and/or weekends.

Carry the offshore on-call phone during the on-call schedule to support the client's issues.

Monitor Android iOS devices through MDM setup like Hexnode, including Android-based KIOSKs.

Improve the organization's security posture by improving network and server security.

Proactively suggest better infrastructure approaches through quantifiable measures.

Automate server trend tracking and monitoring alerts

Develop/modify automation scripts and infra and code.

Manage user access and on-off boarding.

Monitor the periodic server patching.

Perform server optimizations/finetuning/resizing etc.

Travel to client locations in Ontario for infra setup/KIOSKs implementation and support

Perform network configuration on the network video recorders and cameras to configure in the IOT platform.

Assist client's network and support team with tech expertise.

Coordinate with client staff for handling support issues.

**Experience Level**:
Minimum 2 years of system administrator experience

**Must-Have skills**

Experience with Windows Server (2012/2019), Windows 10, Unix

Experience in automating processes using Microsoft scripting languages like PowerShell and Batch.

Experience with Endpoint Management / RMM tools

Experience in hardware installations and willingness to setup infrastructure at client locations

Experience in field support at client locations

Experience in office network/firewall / VPN setup

Experience in AD Group Policies

Experience in Azure/AWS Cloud infrastructure management

Knowledge of Windows and Unix scripting

Excellent Team Player

Good communication skills

Documentation skills to prepare SOPs and Runbooks

**Nice to have skills**:
Experience/knowledge of GCP / Terraform scripting

Knowledge of Kubernetes

Knowledge of the platform as code

Ability to work with mínimal supervision

Experience with SCCM, Hyper-V

Printer setup experience

Android / iOS skills

DevOps knowledge

Database querying knowledge

Research skills

**Salary**: From $55,879.98 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- system administration: 2 years (preferred)

Work Location: Hybrid remote in North York, ON M2J 4Y8

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