Customer Support Associate

6 months ago


Terrace, Canada Grand TechX Group Full time

**Why are we the right choice?**

Weekly Advances and Bonuses

Hybrid office with remote flexibility

65k plus first year average income

Bonuses

Residual Income

Exceptional commission rates

Trip Incentives and other benefits

Full Training

**What are we looking for from you?**

Strong communication and interpersonal skills

A positive attitude and results-oriented work ethic

An ability to self-monitor progress on project goals and employ corrective actions as necessary

Demonstrated problem-solving skills

Results-oriented work ethic

Able to work both independently and within a team environment

**Customer Service Responsibilities**:
Manage incoming phone calls by customers

Build reliable, professional relationships with clients

Provide accurate and reliable information to customers using the right methods

Keep records of customer interactions

Follow organizations communication procedure

Provide introductory information to new customers

Troubleshooting issues about a product or service

**Job Types**: Full-time, Part-time, Permanent, Casual, Seasonal, Freelance

**Salary**: $83,763.00-$94,107.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay
- Retention bonus
- Signing bonus
- Tips

Work Location: In person



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