Police Administrative Associate

**EMPLOYMENT OPPORTUNITY**

**Job Title**:Police Administrative Associate - Dispatcher/Client/Member Support

**Department: Lacombe Police Service**

**Job Status: One (1)** **position available**
**- 1 CASUAL position**:

- days, nights, weekends, STAT holidays

**JOB POSTING: # LPS2024-02**

Reporting to the Manager of Police Support Services, the Police Administrative Associate Dispatcher provides assistance and support to the general public, members of the Lacombe Police Service and external agencies.

The Lacombe Police Service Administrative Associates operate in a team environment and may be called upon to assist in all areas of dispatch, client and member support.

DUTIES AND RESPONSIBILITIES
- Operate emergency and non-emergency switchboard, radio, telephone and dispatching CAD equipment.

Receive, record and dispatch complaints accurately and process files; create and distribute operational files for investigation by members; monitor, retrieve, review, link and update all Police operational occurrences ensuring accuracy and in accordance with Lacombe Police Service audit standards.
- Other duties when assigned may include; receiving, generating and processing over the counter inquiries, information and investigative Lacombe Police files. Motor vehicle collision reports and traffic complaints, processing of security clearance requests.

**QUALIFICATIONS AND SPECIAL / MINIMUM REQUIREMENTS**
- **Must have or be able to successfully complete: PROS end user course and CPIC query / narrative course.**
- This position is a casual position with 12 hour and 8 hour shifts (day, evening and weekend shifts)
- Must be able to pass and maintain the RCMP reliability security requirements
- Must have good working knowledge of the Criminal Code and Provincial & Federal Statutes
- Must type 50 words per minute
- Exceptional communication skills, both verbal and written
- Demonstrate proficiency in a multi-tasking team-based environment
- Ability to respond courteously while dealing with the public and other staff members within a hectic environment
- Must have superior computer software skills and familiarity with working in a Windows environment

Pay: $30.07 per hour to $37.58 per hour depending on education and experience.

**This job postings closing date: March 4th, 2024**

**Job Type**: Casual

**Salary**: $30.07-$37.58 per hour

**Benefits**:

- Company pension
- Disability insurance
- On-site gym
- Vision care
- Wellness program

Schedule:

- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

Work Location: In person

Application deadline: 2024-03-04