Used Rental Product Support Specialist
3 weeks ago
**Reports to**: Manager, NSG Used Equipment & Rental Fleet
**Shift**: 5x2
**Location**:Edmonton, AB
**Relocation**:No
**Travel**:10-15%
**Responsibilities**:
- Provide ongoing continuous support of the Used Equipment & Rental Fleet division in Canada and Global remarketing divisions.
- Perform administration of Used and Rental processes including completing the quote-to-order to delivery process.
- Arrange and attend weekly Used Parts/Equipment meetings including scribing and distribution of documented minutes, and required action items.
- Complete routine and ad hoc reporting and documentation for internal distribution.
- Partner with finance team, and customers, to ensure invoices and payments are correct and issued/processed on a monthly basis.
- Perform reconciliations of final sell price and margin realization of all Used parts for cost analysis
- Contribute to ongoing physical stock management counts including receipting of items, recording transfers, and logging storage locations.
- Assist with marketing and pre-sales activities if required.
**Qualifications**:
- College diploma or undergraduate degree preferred.
- Multi-tasking and strong organization skills.
- Strong written and verbal communication skills
- Minimum 2 years SAP experience.
- Minimum 2 years Planning and/or Inventory Management experience
- MS Office experience with Excel and Outlook emphasis.
- Mechanical aptitude is an advantage.
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Experience**:
- Used Equipment & Rental Fleet: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Edmonton, AB T5M 3S5 (required)
Ability to Relocate:
- Edmonton, AB T5M 3S5: Relocate before starting work (required)
Work Location: In person
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