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Medical Office Assistant, Upcc

1 month ago


Vancouver, Canada REACH Community Health Centre Full time

**Position**: Medical Office Assistant (MOA), U&PCC
- 6 month contract with a possibility for extension_
**Interview Date: to be determined**

Established in 1969, REACH is a non-profit, community-governed organization with a history of primary care innovation. REACH is dedicated to providing high quality integrated health care in East Vancouver to families and individuals of all ages. We focus on clients with complex social, mental or physical needs and offer a widely respected interdisciplinary approach to care within our medical, dental, pharmacy, multi-cultural family centre and UPCC. We are committed to providing inclusive, accessible and sustainable programs and services to support the physical and mental health and well-being of our community and individuals within it.

**Position Summary**

Reporting to the Operations Manager, the MOA contributes to all aspects of clinic operations and patient care, providing detailed and pro-active administrative and clinical support to patients and colleagues in a team-based environment. Working to full scope, the MOA is committed to supporting the provision of urgent and primary care to patients with complex health and social needs, and approaches this task with empathy and cultural humility. The clinic is open extended hours and the post-holder will be required to work on weekends and evenings in rotation and cooperation with other MOAs.

**Qualifications** **and Skills**
- Certification as a Medical Office Assistant from an accredited educational institution, or equivalent experience.
- A minimum of 2 years practical experience in a similar position.
- Understanding of aseptic and sterile technique and universal precautions.
- Excellent knowledge of medical terminology.
- Experience of using electronic medical records, OSCAR preferred.
- Experience working with clients with complex social and health conditions.
- Willingness to undertake training including Basic Life Support and naloxone administration, and maintain certification where applicable.
- Demonstrates critical thinking, ability to anticipate needs, compassion and patient centered care.
- Able to manage multiple conflicting priorities.
- Able to communicate effectively as part of a high performing team in a dynamic and fast-paced environment.
- Organized and attentive to detail, at all times.
- Excellent time management skills.
- Able to recognize and respond appropriately to urgent/emergent situations.
- Proven ability to accurately take and record vital signs and to assist with procedures and exams.
- Ability to undertake the physical requirements of the position.
- Previous de-escalation training an asset.

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$24.00 per hour

Expected hours: 21 - 35 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Application question(s):

- Are you able to provide us with your COVID-19 Proof of Vaccination?

Work Location: In person


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